Anybody having any luck yet?
Also, do I have to buy season 1 from steam in order for it to carry over into season 2 should I buy it from there? Or can it take my choices from season 1, which is on my mac and was bought through TTG?
I still have coming soon I also have ALWAYS (like an idiot) purchased all my games directly from TT... next time I will rethink that decision.... TT has dropped the ball to many times now. I can deal with delays but CUSTOMER SERVICE is something that should NEVER take a back seat...TT really has lost their customer service skills....
I just decided to buy season 2 from steam. I'm not gonna bother playing the first episode since I really would like to get on with the second, but I'm definitely gonna email TTG to get my money back. Absolute waste of time waiting for the second episode to become available. And steam is also offering 33% off of season 2!
I just decided to buy season 2 from steam. I'm not gonna bother playing the first episode since I really would like to get on with the secon… mored, but I'm definitely gonna email TTG to get my money back. Absolute waste of time waiting for the second episode to become available. And steam is also offering 33% off of season 2!
The thing is it's still early so I wouldn't expect a solution right away - although they should have communicated on this yesterday when the problem with mac users became obvious. I'm pissed like everyone else, but I understand they're not working overnight to fix this thing. Still I hope it'll be over with in a few hours...
It's working! I have the option to actually play episode two, and the best part is that it actually recognizes the fact I've played episode one, so I don't have to start at the beginning (or replay season 1). Definitely recommend just getting steam!
It's working! I have the option to actually play episode two, and the best part is that it actually recognizes the fact I've played episode one, so I don't have to start at the beginning (or replay season 1). Definitely recommend just getting steam!
Your right but still they need to have a more active customer support system put in place for when the problem first arises. Ive tried tweeting emailing and all that jazz but nothing is eventuating. I might try for a refund or store credit.
The thing is it's still early so I wouldn't expect a solution right away - although they should have communicated on this yesterday when the… more problem with mac users became obvious. I'm pissed like everyone else, but I understand they're not working overnight to fix this thing. Still I hope it'll be over with in a few hours...
Your right but still they need to have a more active customer support system put in place for when the problem first arises. Ive tried tweeting emailing and all that jazz but nothing is eventuating. I might try for a refund or store credit.
So utterly frustrating though! I bet it has to do with that new maverick update a few days ago; that's probably why it is not working. It just seems really weird to me that no matter how you try, it won't download. Hopefully this problem is fixed by today or tomorrow.
I think all of us Mac users are just going to have to give up for tonight. Based on moderator responses to this issue on other forums, user… mores were told to restart their computers, turn off antivirus software, disable firewalls, etc. It seems obvious to me that none of those issues explains why us Mac users can't download the game.
For us, the problem is that Episode 2 still says "Coming Soon" -- for some reason, the game client doesn't recognize that Episode 2 should be available for download. Seems painfully obvious that no amount of computer restarting is going to fix this issue. Until Telltale addresses it on their end, us Mac users will be stuck waiting to download an episode that PC users have already finished and played through several times.
What's wrong with you? I'm serious. With so many people getting distressed at not being able to play it, you want to ruin it for them since you got the privilege of playing it first? How would you have liked it if you'd seen this before you got to play it? Probably pissed. Why not just be considerate of others or why just not keep your mouth shut or post in the spoiler form? You have issues.
I sincerely apologize for everyone that is yet unable to play the game. We are currently looking into why this is occurring, and I hope to have an update for you in the near future. I will update this thread the moment I have any more information.
I sincerely apologize for everyone that is yet unable to play the game. We are currently looking into why this is occurring, and I hope to have an update for you in the near future. I will update this thread the moment I have any more information.
I sincerely apologize for everyone that is yet unable to play the game. We are currently looking into why this is occurring, and I hope to have an update for you in the near future. I will update this thread the moment I have any more information.
I just received word that the issue occurring for Mac users unable to download the game should now be resolved. Please close and start the game while connected to the internet, and you should receive the necessary updates in order to be able to download the game. My sincerest apologies for those of you effected by this issue. I hope you enjoy the game!
I just received word that the issue occurring for Mac users unable to download the game should now be resolved. Please close and start the g… moreame while connected to the internet, and you should receive the necessary updates in order to be able to download the game. My sincerest apologies for those of you effected by this issue. I hope you enjoy the game!
Comments
Everyone that is having problems with Mac - did you buy it through Telltale or Steam? Really considering buying it from steam just to play....
To my knowledge, it only affects people who bought it directly from Telltale. Steam should work fine.
I bought directly from TellTale... guess I won't be doing that anymore...
Yeah me too, such a bummer. That's what what you get for trying to be supportive by ordering directly from them
Anybody having any luck yet?
Also, do I have to buy season 1 from steam in order for it to carry over into season 2 should I buy it from there? Or can it take my choices from season 1, which is on my mac and was bought through TTG?
I still have coming soon I also have ALWAYS (like an idiot) purchased all my games directly from TT... next time I will rethink that decision.... TT has dropped the ball to many times now. I can deal with delays but CUSTOMER SERVICE is something that should NEVER take a back seat...TT really has lost their customer service skills....
Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon! Coming Soon!
iiiiiiiiiiiiiiiiiimmmmmmmmmm DONE.
Watch this guy for all the latest TWD news and predictions.
http://www.youtube.com/user/theturningdead
Episode 2 Playthrough.
This whole ordeal is turning me into a page-reloading, ingame-checking zombie. I'm gonna start eating human flesh if I can't play the episode tonight.
I just decided to buy season 2 from steam. I'm not gonna bother playing the first episode since I really would like to get on with the second, but I'm definitely gonna email TTG to get my money back. Absolute waste of time waiting for the second episode to become available. And steam is also offering 33% off of season 2!
dude where i am its 5am Ive been up since six waiting for it to come out im pissed.
i have been reloading this page waiting for someone to post a solution
Martin tell me if it works and ill buy it from there too.
The thing is it's still early so I wouldn't expect a solution right away - although they should have communicated on this yesterday when the problem with mac users became obvious. I'm pissed like everyone else, but I understand they're not working overnight to fix this thing. Still I hope it'll be over with in a few hours...
It's working! I have the option to actually play episode two, and the best part is that it actually recognizes the fact I've played episode one, so I don't have to start at the beginning (or replay season 1). Definitely recommend just getting steam!
are you serious wow im downloading it now
Your right but still they need to have a more active customer support system put in place for when the problem first arises. Ive tried tweeting emailing and all that jazz but nothing is eventuating. I might try for a refund or store credit.
Not very nice posting that in this thread...
Yes! Have fun! Finally can't wait to play it!
did you buy the episode or the season pass?
Totally agree. I emailed support a couple of time but still no reply. If they're still dead silent in the next couple hours, I don't understand...
Currently trying to purchase it off steam and its not working UGH.
does it seem weird that the moderators spoke in the other threads except this one. i swear they are anti apple
[removed]
They sure seem to be avoiding this thread like the plague.
So utterly frustrating though! I bet it has to do with that new maverick update a few days ago; that's probably why it is not working. It just seems really weird to me that no matter how you try, it won't download. Hopefully this problem is fixed by today or tomorrow.
if you have the money than get it off steam i just finished it #kennyisalive #Bonnieisevil. Spoiler
WTF man? Spoiler much?
Seriously.... Are you full of shit? or just a little shit?
isn't just possible to receive a steam key like happened with the wolf among us?
OpTic_Clem i hate you so much btw
What's wrong with you? I'm serious. With so many people getting distressed at not being able to play it, you want to ruin it for them since you got the privilege of playing it first? How would you have liked it if you'd seen this before you got to play it? Probably pissed. Why not just be considerate of others or why just not keep your mouth shut or post in the spoiler form? You have issues.
I sincerely apologize for everyone that is yet unable to play the game. We are currently looking into why this is occurring, and I hope to have an update for you in the near future. I will update this thread the moment I have any more information.
Finally!
Thank you. We appreciate that.
took them 24 hours to respond to this thread OMG i am not even surprised.
If we are lucky, we'll be able to download it in a couple days. Yay.
HOLY SHIT ITS WORKKINNG... YESSSS... MAC USERS CHECK YOUR GAME!
Can confirm, got it aswell!
I just received word that the issue occurring for Mac users unable to download the game should now be resolved. Please close and start the game while connected to the internet, and you should receive the necessary updates in order to be able to download the game. My sincerest apologies for those of you effected by this issue. I hope you enjoy the game!
Yup, thanks for the update! Hopefully this doesn't happen for any future episode releases (wink wink)