Frustrated!!!
My son spent his birthday money on this game and would really like to play it. We got the code from game stop, got redirected to telltale, created ANOTHER account here, got the redemption code, got the game in the my games folder, clicked the downloaded, waited the ridiculous amount of time for it to load, and went to play it and this is what we get: the program can't start because d3dx9_41.dll is missing from your computer. Try reinstalling the program to fix this problem. Well........... I DID - FOUR TIMES!!! And you guessed it - still not working. I'm beyond (fill in several appropriate words here). Please get in touch with me to fix this issue. ASAP. There is no support for these issues.
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Comments
I apologize for the inconvenience. The d3dx9_41.dll error message is an error message that pops up if the Direct X program on your computer is not updated to the latest version. Please go to the Direct X website and download the latest version from there, and attempt to start the game again. If you receive any other error messages, please respond to this discussion thread and I will assist you further.