iPad (IOS) problem of The Walking Dead Season 1
So when room on my iPad became an issue I deleted my purchased Walking Dead episodes 2-5 and bonus episode 400 Days, after all I had The Walking Dead Season II and The Wolf Among Us to play.
Last night I re-installed The Walking Dead Season One from Apple Limbo or wherever purchased App's go when deleted from my device. It reinstalled okay. I hit the episodes button and it asks if I want to purchase episodes 2-5 multi-pack for 14.99 but no mention of 400 Days. I click on no thanks. It moves on to the episodes page with epsodes 2-5 listed still no showing of the 400 Days episode. So I hit the restore button thinking it'll show up when the program reaffirms my purchase to the 19.99 multi-pack. What? To my surprise nope it doesn't load up but episodes 2-5 do and are now ready to download.
Okay I check the support forums and try the work around suggested http://www.telltalegames.com/community/discussion/53347/twd-ios-cannot-restore-workaround but that doesn't work as it still doesn't let me find the multi-pack 19.99 purchase it only shows the episode 2-5 purchase available and I really don't want to have buy it again and still no 400 days anywhere.
So I cry a sad tear, think about just going to read a Thieves World book instead but then I think "Well what the Hell I'll just download 2-5 as they now show as purchased after the faulty restore anyway and what the Hell at least that will be something. So I go to download ep2 and what happens the download stalls constantly and I mean constantly - 1 to 2 hours later the download is at 92.35% and it finally times out or whatever and connection is lost. Disappointed but ever stubborn about my lot in life I try to download ep5. Again constant stalls and after a long wait again a timed out situation and Loss of Connection. I try to download a different episode and you get the picture, it's cry me a river time. OH SHIT.... I just ate up (don't ask me how) almost 5 gigs of usage on my Hughes Net and now I cry a lot, I think I went through 2 boxes of tissues.
So here I sit - broken hearted - tryed the IOS shit - but only farted.
Don't know if you can help or not. Just wanted to whine a bit and now me an Aldo will go drink some wine and try to drown our troubles. I guess I should have stayed in Sanctuary. Sorry if I ramble, it's the storyteller in me.
P.S. I'm glad I have your games on my PC and Xbox 360 ... or I'd really need that whine -- oops I mean wine.
Just Me,
Tim
Comments
I apologize for the inconvenience. If you have tried the iOS restore workaround, and it has not worked, please make sure that you are downloading the correct Multi-Pack that you originally purchased. If your WiFi is turned off, or you are in Airplane Mode, you will see the 14.99 Multi-Pack, if you are connected to the internet through WiFi, you should see the 19.99 Multi-Pack. If you are still unable to see the 19.99 Multi-Pack, I recommend looking in the App Store under the Updates tab to make sure that you have the latest update for the Season One application.
When attempting to restore the application, please make sure that you are seeing the same bundle which you originally purchased, and as long as you are logged into the same account that you used to purchase the Multi-Pack with, you should be able to proceed through the purchase path for the Multi-Pack again, and when it prompts you to purchase the pack, you should be able to hit the 'Buy' button and it will alert you that you have already purchased this item, and to download it again for no extra charge.
I did everything you say to do. The version is and has always been 1.6. I am logged into my wireless internet and also logged into my IPad account that everything was purchased with. As stated when I'm on the episode purchase page inside the main program it will not let me purchase the $19.99 multi-pack it just goes to a purchase of the $14.99 multi-pack or individual episodes?
I also noticed that when I hit the restore purchases button that the episodes 2-5 (no 400 Days restored) that when trying to download these the download counter is like 25.45 or whatever but I remember the original downloading of episodes had no .45 it was only showing whole numbers like 25. Don't know if that means anything or not. Needless to say it's disappointing.
Glad for my other platforms as I really love your games. If I wasn't disabled I'd be applying for job with TellTale as this type of game playing and programming falls right into my wheelhouse.
Thanks for your time.
Just Me,
Tim
Oh PS: when restoring it isn't showing the correct bundle that I purchased and don't know why that is either. Would a step by step video of what I'm seeing and doing help at all? Or just one of those things and I'm s&it out of luck.
I apologize for the inconvenience. Please make sure that you are connected to a strong internet connection, or the app may not be able to see the updated Episodes page with the 19.99 bundle available.
I don't think the problem is on my side of things....but nice try.
No worries got to play it a few times on the iPad and was worth the $20 bucks spent. Just kind of sad.
Just Me,
Tim
I just deleted / removed from the IPad again and after reinstalling now it just crashes to desktop when opening. Turned off wi-fi and back on. Turned off device - turned off any other app's running in background. Also now have The Walking Dead season 2 crashing. FUCK.
At least The Wolf Among Us is loading.
I give up.
Just Me,
Tim
seems expensive.
I believe I've discovered the problem and the problem is ME!
On Mach 18th I downloaded your wonderful game The Walking Dead season 1from the iTunes App Store and also on that date I purchased the Mega Multi-pack. Then on March 22nd for some unfathomable reason (probably too much of Aldo's wine) I purchased the regular Multi-pack and also the separate 400 Days episode. In doing this I am sure that I totally discombobulated and confused not only my iPad but the total universe known as the iTune App Store.
So now that everyone is in the Universal Church of Confusion I've sent in a problem report to my favorite Apple cart and perhaps they will be able to remove the purchases made on that long and forgotten March 22nd. Who knows, anything is possible, or maybe that was just said to appease the wild barbarian.
Thanks for reading,
Just Me,
Tim
Double posting again ?! come on dude..
i mean combine your posts in to ONE not making separate new posts,,, hell you even know how to edit but this option escapes you ?
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I sincerely apologize for any difficulties this has caused you Tim. I am glad you are now able to play, enjoy the game!!