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Questions on request

RobertaRoberta
edited January 2009 in Shopping or Activation Support
Hello, I wonder when the Order # 600013938226315 will be sent? Made such a request on January 4 and still is not as posted. Thank you for your attention.

Comments

  • EmilyEmily Telltale Alumni
    edited January 2009
    The order was placed on the 4th and we submitted it to our warehouse on the 5th. They haven't alerted us that it has been sent yet, but it might have been (it usually takes a day or so for us to get this notification).
  • RobertaRoberta
    edited January 2009
    As if knowing I will be sent? I must wait and continue checking the status of the application on the site?
  • EmilyEmily Telltale Alumni
    edited January 2009
    As soon as we get the notification that it's been sent, we'll send you an email.

    If you haven't received one by Monday afternoon, let us know and I can check on the status. (They don't ship on the weekends so the next time we'll be getting shipping notifications will be Monday morning, Pacific time.)
  • RobertaRoberta
    edited January 2009
    Emily, the status of my application remains the same, could please check for me? Thanks.
  • EmilyEmily Telltale Alumni
    edited January 2009
    The warehouse says it shipped on Friday. They haven't sent us their records from Friday yet, which is why it hasn't updated on our site.
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