Can't Access Saves?
Hello, I recently downloaded episode 3 of season two. About half way through, the game crashed. Didn't seem like a big deal, because that happens. Well, I boot the game back up, and it acts like I haven't played through episodes 1 or 2. I figured maybe it was a save file problem, so I would switch files. I click on switch files, and "Save File B" Shows up, but then nothing happens. I can't choose another one, and I can't back out. I'm stuck on this screen. The only way out is to cancel the process. The weirdest thing is that when I click on "My Choices," everything shows up. So everything is clearly there, I just can't access it. Any ideas?
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www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering
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After receiving the information from your support tool, we will be able to assist you further. Also, please check if you have Steam cloud saves enabled. (You can check this by right clicking on the game in your Steam library, clicking properties, and click the updates tab. Near the bottom of the page, you can see if the Steam cloud is enabled for The Walking Dead: Season 2.) If it is enabled, does disabling it, and restarting Steam allow you to access your saves?
No, disabling steam cloud and rebooting steam didn't change anything.
Hello, I am having the same issue and did exactly what you told Manzo21 to do. Hopefully you will be able to help with this. https://www.sendspace.com/file/yvj7dl
After looking over your support tool information, it doesn't seem to be a file structure issue. Can you please clarify what changed between the last time you could see your saves, and now? Did the game update, or did you move or alter any game files?
I have the same issue on my PS3.
All major choices up to the first or second of Episode 2 are gone, and when I tried to change the save file (I assumed it was a wrong file), there was only this:
SAVE FILE B
After you enter this, you can't do anything, the music keeps running, but you can't go back or enter the save file.
I already deinstalled the game on PSN and installed it again via the PSN Store. It did not help.
Same problem. Any new information?
I apologize for the inconvenience. We have had a few reports from players experiencing this issue, and are currently looking further into the root cause of the issue. We hope to have a resolution in the near future. Unfortunately at this time, the only workaround is to upload your saves to the Playstation Online Storage and start a new game, or delete the Save Data Utility for the game from the Save Data Utility menu on your PS3's XMB, and start a new game in Season Two. Again, my apologies for any difficulties this may cause you, as we look further into the issue.
Thank you for your help.
I will try deleting the saves and see if I then can start a new game.
If so, I will let you know, maybe it helps the case.