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Wallace and Gromit Deal if you already have the bonus games

Joe2Joe2
edited March 2009 in Shopping or Activation Support
I have two serials for Sam and Max: Ice Station Santa thanks to the Wallace and Gromit Sale. I also have the Strong Bad: Dangeresque on the Wii, but that's another story. Anyways, I suppose I can't get a refund for one of the Sam and Max eps, could I?

Comments

  • EmilyEmily Telltale Alumni
    edited March 2009
    Nope, but we can convert the free games into gift codes if you would like to give them to a friend. Just email us at support@telltalegames.com and ask.
  • Joe2Joe2
    edited March 2009
    Drat. At least it's still a pretty good deal
  • stemotstemot
    edited March 2009
    Emily wrote: »
    Nope, but we can convert the free games into gift codes if you would like to give them to a friend. Just email us at support@telltalegames.com and ask.


    I sent an e-mail to that address requesting this, but have had no response.
  • Tester ScottTester Scott
    edited March 2009
    We have gotten a lot of requests and are getting to each of them as quickly as we can but seeing as how we have a game launch tomorrow we are also really busy with getting that ready. Rest assured we will get to you ticket today though.
  • stemotstemot
    edited March 2009
    Tester Scott wrote: »
    We have gotten a lot of requests and are getting to each of them as quickly as we can but seeing as how we have a game launch tomorrow we are also really busy with getting that ready. Rest assured we will get to you ticket today though.

    No probs, wasn't being pushy, just thought I should say :)
  • EmilyEmily Telltale Alumni
    edited March 2009
    All the tickets have been answered, so if you didn't get a response, please check your spam folder! :)
  • stemotstemot
    edited March 2009
    Emily wrote: »
    All the tickets have been answered, so if you didn't get a response, please check your spam folder! :)

    Hmm, still got nothing, in my inbox or spam. Should I send another?
  • Tester ScottTester Scott
    edited March 2009
    I can't seem to find any support ticket from your email about changing the games into gift codes. If you would still like to have it done please send in another email to support@telltalegames.com and I can take care of it right away.
  • EmilyEmily Telltale Alumni
    edited March 2009
    (And if you used a different email address to write to us than the one on your account, you can send Scott a PM letting him know what that email address is, so he can find your email. :D)
  • stemotstemot
    edited March 2009
    I've sent another, and it's from the same address as I am registered to the site with.

    Thanks :)
  • KrodgeKrodge
    edited March 2009
    These gift codes... are we talking about some long alphanumeric string of letters, numbers, and characters that can be given to a friend that they can enter into the website and receive a free copy of the game? Also am I going to have to bug my friend into registering an account on the main website?

    I'm going to be itching to convert my free games into gift codes as well but I still haven't decided who to offer them to.
  • Tester ScottTester Scott
    edited March 2009
    Krodge wrote: »
    These gift codes... are we talking about some long alphanumeric string of letters, numbers, and characters that can be given to a friend that they can enter into the website and receive a free copy of the game? Also am I going to have to bug my friend into registering an account on the main website?

    Yeah they are codes given to friends to redeem the game. They will need accounts but they can make them as they redeem the gift codes.
  • MolokovMolokov
    edited March 2009
    Krodge wrote: »
    These gift codes... are we talking about some long alphanumeric string of letters, numbers, and characters that can be given to a friend that they can enter into the website and receive a free copy of the game? Also am I going to have to bug my friend into registering an account on the main website?

    I'm going to be itching to convert my free games into gift codes as well but I still haven't decided who to offer them to.

    Ask for the conversion now... Emily (or someone else) will send you an email containing your gift codes and the URL to redeem them at. Then forward those onto a friend who can then use the codes to get their free episodes!
  • stemotstemot
    edited March 2009
    I still have no recieved any reply to my second e-mail to your support address. Is that the correct address that Emily posted?
  • EmilyEmily Telltale Alumni
    edited March 2009
    Could you please send me a PM, that includes the email address you've been trying to email us from?

    Never mind, I see what the problem is.

    I'm going to send you a private message with your gift codes in it.
  • stemotstemot
    edited March 2009
    Emily wrote: »
    Could you please send me a PM, that includes the email address you've been trying to email us from?

    Never mind, I see what the problem is.

    I'm going to send you a private message with your gift codes in it.

    Thanks :D
This discussion has been closed.