400 Days not showing up in the Download Content menu

Comments

• DjNDB Moderator

  October 2013

  The files should be back up in a few hours. There's an alternative download link for the support tools behind the second link.
  In the meantime you can get the downloaders here.
• Ingo

  October 2013

  Thanks for your reply! Using the alternative download didn't help though.

  • Start the game and press "GET" in the "Download content" menu for each episode you downloaded.

  400 Days still doesn't show up there. There's no indication whatsoever of the existence of the DLC in the launcher, except for the scrolling advertisement at the top of the screen.

  I used the support tool and uploaded the generated zip file here: http://www.sendspace.com/file/2w0zuc

  At this point I also want to add that I actually want 400 days to Steam. I am one of those who pre-ordered TWD and got Steam keys, and I was trying to follow these instructions: http://www.telltalegames.com/support/discussion/comment/816708

  In Steam 400 Days is shown as "Coming soon".
• DjNDB Moderator

  October 2013 edited October 2013

  That mix of the Steam and TTG Version is not officially supported, but it might work.
  Either way you need 400 Days to work in the TTG Version first.
  400 Days is not showing up, because the game has not downloaded any patches. It does that automatically at the start, but that seems to have failed in your case.
  Please delete the files in
  C:\Users\ingo\Documents\Telltale Games\The Walking Dead\SyncFs\Meta
  and start the TTG Version of the game. It should now take a bit longer to start because it downloads the patches.

  EDIT
  The server that tells the game which patches are available appears to be down at the moment, so this won't work until that's fixed.

  Ingo posted: »

  Thanks for your reply! Using the alternative download didn't help though. * Start the game and press "GET" in the "Download content"… more menu for each episode you downloaded. 400 Days still doesn't show up there. There's no indication whatsoever of the existence of the DLC in the launcher, except for the scrolling advertisement at the top of the screen. I used the support tool and uploaded the generated zip file here: http://www.sendspace.com/file/2w0zuc At this point I also want to add that I actually want 400 days to Steam. I am one of those who pre-ordered TWD and got Steam keys, and I was trying to follow these instructions: http://www.telltalegames.com/support/discussion/comment/816708 In Steam 400 Days is shown as "Coming soon".
• Ingo

  October 2013

  Thanks! Deleting those files fixed everything. 400 Days even became available in Steam.

  DjNDB posted: »

  That mix of the Steam and TTG Version is not officially supported, but it might work. Either way you need 400 Days to work in the TTG Version… more first. 400 Days is not showing up, because the game has not downloaded any patches. It does that automatically at the start, but that seems to have failed in your case. Please delete the files in C:\Users\ingo\Documents\Telltale Games\The Walking Dead\SyncFs\Meta and start the TTG Version of the game. It should now take a bit longer to start because it downloads the patches. EDIT The server that tells the game which patches are available appears to be down at the moment, so this won't work until that's fixed.
• gbal06

  May 2014

  I have the same problem, but for Mac. How do I fix it?
• TelltaleMike Former Telltale Staff

  May 2014

  Please contact/email our Support Staff at Support@Telltalegames.com, and they will be able to assist you with this particular issue. Please make sure to include the exact issue you are experiencing, and they should be able to resolve your issue.

  gbal06 posted: »

  I have the same problem, but for Mac. How do I fix it?