Game won't restore episodes 2-5 and 400 days
So I got the walking dead on iOS and loved it ,so I got the special deal 20$ for episodes 2-5 and 400 days. Then there was an apple security check or something and it deleted all my apps and data. I redownloaded the app with the same Apple ID and now it won't restore those episodes. Can you guys help?
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I apologize for any difficulties this has caused. Please view this FAQ on our iOS community support forum to learn suggestions on how to restore your previously purchased episodes on your iOS device here:
http://www.telltalegames.com/community/discussion/53347/twd-ios-cannot-restore-workaround
Again, apologies for any inconvenience you have experienced.
I can not restore my purchase have tried every "solution" please help
My apologies. Please make sure that you are logged into the same Apple account that you originally purchased the game application with, and you should be able to proceed through the purchase path and when you are prompted, you should be able to hit the 'Buy' button, and it will then alert you that you have already purchased this item, and it will then allow you to download the episodes for free.
Excuse me but I've tried everything and even when I hit the buy now button it makes me give my password and then asks me to confirm my purchase for $20. Should this happen? I don't want to purchase the game all over again and not be able to get a refund. I am still in the same account still the same phone and I really would like to play the game.
If you are still unable to restore your purchases by following the steps in the workaround thread, please try proceeding through the purchase path to purchase Multi-Pack again, then when you are prompted, enter your password. As long as you are logging into the same Apple account that you originally purchased the game application with, you should be able to tap 'Buy' when it says “Confirm your in-app purchase”, and you will receive a pop up saying “You’ve already purchased this. Would you like to get it again for free?” and tap OK, and your previous purchases will be restored. (Please make sure to check your purchase history for the 19.99 Multi-Pack before attempting this, to make sure you bought it on the account. If you originally purchased the episodes individually, you will need to follow the path to purchase them individually again, and not the Multi-Pack)
I am not able to restore my purchases as well 2-5 w 400 days I spent 20 to buy them and it's making me pay again. I shouldn't have to pay again. I followed all the steps and it still wants me to pay again.
Could you please clarify if you have tried following the purchase path and hit the 'Buy' button? This will then go through the account verification, and it should then tell you that you have already purchased this item, and allow you to download it again for free. Or, after you hit the first Buy button, does it then tell you to confirm another purchase for the price of the Season Pass?