›

Change of Address and Visa prepaids

Pop-N-FreshPop-N-Fresh
edited June 2009 in Shopping or Activation Support
I recently moved so my address has changed, but my billing info on the credit card is still the address from my old house. (still own the old house, but we are trying to sell it)

Is there a way to buy a game (Tales of Monkey Island) from the online store using my old billing info, but have it sent to my new address?

Also, the site says it only accepts credit cards or PayPal. I don't suppose prepaid Visa debit cards are accepted? If so, I will just go pick one of those up.

Comments

  • corruptbigginscorruptbiggins
    edited June 2009
    If you're just buying Tales then you don't really need a shipping address because you download the episodes. When the dvd is available to order then you need the correct shipping address.

    Anyway, I may be wrong but I think you can provide a shipping address which is different to the billing address.
  • Pop-N-FreshPop-N-Fresh
    edited June 2009
    corruptbiggins wrote: »
    Anyway, I may be wrong but I think you can provide a shipping address which is different to the billing address.

    can anyone confirm this?

    Also, are Visa prepaid debit cards usable?
  • MolokovMolokov
    edited June 2009
    I quite often get Telltale stuff shipped to my work address, which is different to my credit card billing address. So yes, it's possible :)
  • Pop-N-FreshPop-N-Fresh
    edited June 2009
    Ok, well i just ordered it, but am unable to find where I change my shipping address.
  • EmilyEmily Telltale Alumni
    edited June 2009
    You don't have an option to specify a shipping address when your order only contains downloadable goods (which is the case for Tales of Monkey Island right now). When you order physical goods you can enter a separate shipping address. So when the Collector's DVD is available, you will have that option during checkout.

    Prepaid Visa cards should be okay but we have had the occasional email from someone who had issues with authorization but the money was deducted from their prepaid balance anyway. This is completely out of our control and something that needs to be taken up with Visa if it happens (the money doesn't come to us!), and we've only had a few complaints about it that I can recall, but I thought it would be worth mentioning...
This discussion has been closed.