still can't dowload ep4/ can't update app

Hello!
I'm living in Germany, and I still can't download ep4: It's displayed as "coming soon". I successfully dowloaded the app some weeks ago (it's installed on my storage card) an I have already played ep1-3. I am totally aware that there is an update available in google play to release 1.16 of the app (I'm running 1.08 on my device), but trying to update only results in a google play error message (error 492).

Can anyone help me getting the content I already paid for (I own a season pass)?

My device is an Asus Memo Pad hd7, running android 4.2.2

Thank you

philfg

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. For any issues related to Error messages received through the Google Play Store, please contact/email Google Play Support for further assistance. You can also look at This Article which may be helpful in resolving the issue.

  • edited September 2014

    Thank you. I solved that one by transfering the app back from the SD Card to the internal storage of my device: After that, updating the app and downloading ep4 was possible.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, I hope that you enjoy the game!

    philfg posted: »

    Thank you. I solved that one by transfering the app back from the SD Card to the internal storage of my device: After that, updating the app and downloading ep4 was possible.

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