After looking over your support tool information, your computer should be able to run the game successfully.
Please install and run the DirectX End-User Runtime Web Installer to make sure Direct X is auto updated to the latest version, and you should then be able to start the game.
DirectX and driver to the latest video card are the first that I updated after a bad start. WalkingDeadSeason2 works well. The game have already re-installed completely: did not help. The game starts and then immediately collapses into a box where only white screen inside and throws the error.
Sorry for my English, I write through the auto-translator. Thanks in advance.
My apologies, when you hit the white screen, please try switching the game to Windowed Mode using the shortcut (Alt+Enter for PC, Command+F for Mac) and see if you are then able to see the game correctly. If so, please then try changing the game's resolution and graphics settings to a lower setting, and click Apply. Then try switching back to Full Screen Mode by using the same shortcut, and your issue should then be resolved.
DirectX and driver to the latest video card are the first that I updated after a bad start. WalkingDeadSeason2 works well. The game have alr… moreeady re-installed completely: did not help. The game starts and then immediately collapses into a box where only white screen inside and throws the error.
Sorry for my English, I write through the auto-translator. Thanks in advance.
3) Run the game in compatibility mode (right click on game, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)
4) Reinstall the game
5) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)
Was able to run the game. Helped complete removal of the computer together with save files and disable the option to Steam Cloud. Apparently, the error was in the savegame or something like that.
Was able to run the game. Helped complete removal of the computer together with save files and disable the option to Steam Cloud. Apparently, the error was in the savegame or something like that.
Спасибо за помощь. До свидания.
Comments
After looking over your support tool information, your computer should be able to run the game successfully.
Please install and run the DirectX End-User Runtime Web Installer to make sure Direct X is auto updated to the latest version, and you should then be able to start the game.
DirectX and driver to the latest video card are the first that I updated after a bad start. WalkingDeadSeason2 works well. The game have already re-installed completely: did not help. The game starts and then immediately collapses into a box where only white screen inside and throws the error.
Sorry for my English, I write through the auto-translator. Thanks in advance.
My apologies, when you hit the white screen, please try switching the game to Windowed Mode using the shortcut (Alt+Enter for PC, Command+F for Mac) and see if you are then able to see the game correctly. If so, please then try changing the game's resolution and graphics settings to a lower setting, and click Apply. Then try switching back to Full Screen Mode by using the same shortcut, and your issue should then be resolved.
Bunch of alt + enter does not help. Immediately after the start of the game appears this is https://www.sendspace.com/file/y586bo on the screen.
My apologies, below are a few more possible solutions:
1) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)
2) Run the game as admin
3) Run the game in compatibility mode (right click on game, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)
4) Reinstall the game
5) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)
Was able to run the game. Helped complete removal of the computer together with save files and disable the option to Steam Cloud. Apparently, the error was in the savegame or something like that.
Спасибо за помощь. До свидания.
You're welcome, thank you for posting how you were able to resolve your particular issue. I hope you enjoy the game!