TWD 2 White Screen Crash

Everytime I get to the part where Clem gives the bottle of rum to Jane, the screen goes white and then crashes. How do I fix this because Season 1 and the rest of season 2 has been running smoothly. Please help!

Here is the support tool: https://www.sendspace.com/file/oqgfwo

Comments

  • i have the same problem too :(

  • Is there anyway to fix it?

    Nabtoti posted: »

    i have the same problem too

  • This problem has been brought up before and I still haven't been told how to fix it. How I have managed to avoid spoilers this long is beyond me.

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited September 2014

    @Treydawwg32 After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 64mb of dedicated memory. Your computer uses an integrated Intel graphics card, which we do not recommend using for our game, as they tend to run under minimum specs. I recommend either trying to update your current graphics card's drivers to the latest version, and see if you are able to play, or try playing the game on a computer above minimum system requirements if you have the ability to.

    You can also try starting the game again, and switch the game to Windowed Mode using the shortcut (Alt+Enter for PC) and try changing the game's resolution and graphics settings to a lower setting, and click Apply. Then try playing through the scene again with the lowered graphics in Windowed Mode.

    @Jahken and @Nabtoti Please try updating your graphics cards to the latest versions, and also try playing the game in Windowed Mode, and see if you are then able to successfully continue the episode.

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