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No serial number yet??

Majesty00Majesty00
edited July 2009 in Tales of Monkey Island - Game Hints
Hello,

I was wondering if anyone else is having the same problem as me? I pre-ordered the game on early june and I *still* don't have my serial number for the game. I sent 2 messages to TellTale asking them my serial number, no answers.

Thanks

Comments

  • kbogle24kbogle24
    edited July 2009
    Is it in your list of ordered games? Check the icon of the joystick on the top right on the page.
  • Majesty00Majesty00
    edited July 2009
    Yes, it is in the list, but there is no serial number on the said page. :-(
  • TeaTea
    edited July 2009
    Can you download it? If you can download it you can activate it without the serial.
  • ShauntronShauntron Telltale Alumni
    edited July 2009
    There's some weirdness going on here. Please write into support@telltalegames.com and we'll straighten this out!
  • Majesty00Majesty00
    edited July 2009
    I've already sent 2 emails to your Support group. I haven't got any answers yet... It's been almost a week.
  • ShauntronShauntron Telltale Alumni
    edited July 2009
    Right on, I just checked support for your two emails and we sent two replies. Please add support@telltalegames.com to your safe emails list because your spam filter might be catching them.

    It looks like TMI was ordered as a gift (which is strange because we didn't allow gifting for TMI!) but I went ahead and made the correction myself to prevent more issues. Check your account page, there should be a real serial number now...
  • Majesty00Majesty00
    edited July 2009
    Thanks! I see it now and I'll finally be able to visit Monkey Island again! :)
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