The Walking Dead 2... Help needed.

Hi, good evening. Recently I've installed TWD the game on my computer, but when I try to start it tells me this:
TheWalkingDead2.exe - System Error

The program can't start because C:\Prgram Files (x86)\The Walking Dead Season 2 Episode 5\TheWalkingDead2.exe is missing from your computer. Try reinstalling the program to fix this problem.

I'd played this game previously and It doesn't give me any problem until now... So, can anybody give me some help with this? Please.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering

    After receiving the information from your support tool, I will be able to assist you further.

  • Thanks for your response, I did what you told me and there's the results:
    https://www.sendspace.com/file/vjhvt1
    I hope you can help me. Thank you so much.

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply h

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 32mb of dedicated memory. Your computer uses an integrated Intel graphics card, which we do not recommend using for our game, as they tend to run under minimum specs. I recommend either trying to update your current graphics card's drivers to the latest version, and see if you are able to play, or try playing the game on a computer above minimum system requirements if you have the ability to.

    Arsel00190 posted: »

    Thanks for your response, I did what you told me and there's the results: https://www.sendspace.com/file/vjhvt1 I hope you can help me. Thank you so much.

  • I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply h

  • I have sent the link....waiting for ur response...

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply h

  • TelltaleMikeTelltaleMike Former Telltale Staff

    After looking over your Support Tool information, the game doesn't seem to be installed in the default location on your computer? Can you please clarify if you are playing the Steam version, or the Telltale Games version of the game? Also, do you have the game installed to a secondary drive other than the C:\ drive of your computer?

    soel44 posted: »

    I have sent the link....waiting for ur response...

This discussion has been closed.