Trophy problem - no trophies/wrong trophies

While I was playing the first episode of GoT, I realized trophies were popping and thought nothing of it. At least that was the case until after I completed the episode, went to go look at the trophy list, and realized that I hadn't gotten a single trophy for playing GoT. However, this brought up the question of what trophies had been coming up as I played, and I realized I somehow got trophies for Tales from the Borderlands, while playing GoT. I even got one trophy from episode 2 (which I don't believe is even out yet). Is this a widespread issue among players that bought both games? Or am I the only one? I couldn't find info on this issue anywhere. As a side note, I then tried playing Tales from the Borderlands and nothing happened. No GoT trophies or Tales trophies.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    We have tested this locally in-studio, and were able to receive the proper trophies for Episode 1 of Game of Thrones on PS4 successfully. Could you please take screenshots of both your Game of Thrones trophy list, and your Borderlands trophy list? Can you please clarify if you ever played Borderlands previously, but were playing offline? Also, what region/country are you currently residing in?

  • I had the same issue. Played Game of Thrones but got trophies for Borderlands. I hadn't played Borderlands before either online or offline. I am in the Midwest in USA.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Can you please take a picture of the Borderlands trophies you received when playing Game of Thrones? Also, can you please clarify if you purchased/downloaded/installed Tales From The Borderlands on your PS4?

    thebigb22 posted: »

    I had the same issue. Played Game of Thrones but got trophies for Borderlands. I hadn't played Borderlands before either online or offline. I am in the Midwest in USA.

  • Mike- I bought the season pass for both games, so both are downloaded and installed on my PS4. I have 3 pictures for the trophies and then 1 picture of what my profile shows when Game of Thrones is running (you will see if shows the Game of Thrones logo, but Tales of the Borderlands in the description. How do you want me to send them to you? Doesn't look like I can attach them as part of this comment.

  • Mike- I emailed the pictures to support@telltalegames.com.

  • I'm from the US (New York). I have since played some of Tales from the Borderlands (up to where you meet Fiona), but at the time when this trophy glitch occurred, I had only played GoT. I can't even take a picture of my GoT trophy list for you because it doesn't think I've even played the game. No trophy list appears, and no data appears in the PS4 overview where it would usually tell you when you started playing the game. I will try and follow suit by sending photos to the support email. I took pictures with my phone, so I can't attach it as a URL.

  • Also, as a side note, I was playing while connected to the internet, and I don't know if this detail matters, but I downloaded both games at the exact same time. They were part of one PSN purchase and were downloading simultaneously.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Can you please clarify if deleting Game of Thrones from your PS4, and re-downloading the game from the Playstation Store, then playing through the first chapter of Episode 1 of Game of Thrones allows you to get the proper trophy unlock?

    adirien2 posted: »

    Also, as a side note, I was playing while connected to the internet, and I don't know if this detail matters, but I downloaded both games at the exact same time. They were part of one PSN purchase and were downloading simultaneously.

  • exact same problem here. DLed both at the same time, played GoT first, got all the trophies from Borderlands.. including the one from episode 2. has there been any work around or way you guys have found to fix this? I have tried redownloading GoT and replaying a new game to no avail. thanks

  • I'm getting trophies for Injustice while playing GoT episode 1. GoT isn't even on the list of trophies available. The GoT card on the PS4 homescreen doesn't have any info either. Hope this can be fixed.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    If you are currently experiencing the issue, could you please take an image/screenshot of your trophies list showing that you unlocked a trophy for a different game, while playing Game of Thrones? Also, could you possibly provide your PSN Username that you were logged into while you received these trophies?

  • The update fixed the problem. Here are the screenshots just to prove I'm not crazy. How do I get the other trophies? Do I have to replay the game?

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  • hey Technician... replay the game and you should be fine. after the update, I did a second playthrough with difference choices. all the trophies showed up on cue, as I was playing. hope it works for you.

    ...first time ever posting in any type of forum. appreciate getting a quick response, TelltaleMike. keep up the good work. and tell the guys upstairs not to make us wait too long :p

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Yes, as @kramthadeeg stated, replaying through the episode will unlock the missed trophies successfully. I apologize for any difficulties this may have caused you.

  • Hi, guys. I have bought this videogame today (and the download and the update)... and when I finish the episode I see that I don't have any trophy...

    Suggestions?

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Can you please clarify if you were connected to the internet either while playing the game, or after playing the game, so that your Trophies list refreshes with your latest Trophy unlocks? Also, did you receive the Trophy unlock notifications while playing the episode? Please note that if you are missing any trophies, that replaying through the episode will unlock them successfully.

    JuanMaillo posted: »

    Hi, guys. I have bought this videogame today (and the download and the update)... and when I finish the episode I see that I don't have any trophy... Suggestions?

  • Hi. Seems like the problem is solved.

    When I was playing I was connected to the Internet and I received the trophy unlock notifications while I was playing (and then, when I finished the game, I saw that I had any trophy).

    After a couple of hours (PS4 off), I refresh the trophy list several times, and then the trophyes appear correctly and with the date of the unlock.

    Can you please clarify if you were connected to the internet either while playing the game, or after playing the game, so that your Trophies

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thank you for providing the information on how you were able to resolve your issue. I hope you enjoy the game!

    JuanMaillo posted: »

    Hi. Seems like the problem is solved. When I was playing I was connected to the Internet and I received the trophy unlock notifications w

  • Hi guys. I bought Borderlands and GoT together and downloaded them together. Then I've started with Borderlands but got the first trophy of GoT. I deleted both games and downloaded only Borderlands. Now I don't get any trophies.

  • I deleted it again and now it's working. So the problem is solved :D

    thw94 posted: »

    Hi guys. I bought Borderlands and GoT together and downloaded them together. Then I've started with Borderlands but got the first trophy of GoT. I deleted both games and downloaded only Borderlands. Now I don't get any trophies.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for any difficulties caused by this. Thank you for providing the info on how you were able to resolve your issue. I hope you are now able to enjoy the games!

    thw94 posted: »

    I deleted it again and now it's working. So the problem is solved

This discussion has been closed.