Cannot Install Game (Android)
Bought the Game of Thrones game on Android and upon installing I receive an error. It downloads the game complete but when the installation phase begins it fails. I am running with a Nvidia Shield Tablet (LTE 32 GB, 64GB external) on Android Lollipop 5.0
I have successfully installed the game on my phone (Samsung Galaxy S5 16 GB, 64GB external running Android KitKat 4.4.2) without a problem.
I have spoken with Google and they assured me this was on your end and they have had multiple instances that the game failed to install onto other devices using Lollipop 5.0. They have refunded my purchase/
Disappointing because I have the game on the PC and haven't had a single issue with the game. Wanted to have the game to play on the go and if I can't install the app, well that ruins that for me.
Thanks in advance.
Comments
Thank you for providing the extra information. Can you please clarify if the Game of Thrones app works on your Nvidia Shield tablet before you upgraded to Android 5.0?
Cannot provide that information as the Lollipop 5.0 Update came out before the game was available for purchase. It does work on my Galaxy s4 running Android 4.4.2 KitKat
I apologize for the inconvenience. Unfortunately at this time, I do not have any other potential solutions to resolve the issue. I will make sure to pass that extra information along to the team for further investigation.