Mac 10.6.8 won't launch Tales from the Borderlands.

As the title says, my fiance cannot launch Tales from the Borderlands on her Mac. She tells me it just instantaneously closes, without opening the window.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/87291/tftb-support-tool

    After receiving the information from your support tool, I will be able to assist you further.

  • Thread: mac os x


    I've downloaded the game twice to my mac OS X and it keeps telling me to check with the developer of Tales from the Boarderlands to ensure it works with my mac, it brings this screen up anytime i try to open the game, any suggestions to help get me playing?

  • https://www.sendspace.com/file/0oefca

    heres the download link from the support tool

  • I'm quite thankful of my fiance starting this thread for me. Here is the data.
    https://www.sendspace.com/file/f0g16a

    My apologies, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download

  • TelltaleMikeTelltaleMike Former Telltale Staff

    After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 256mb of dedicated memory.I recommend try playing the game on a computer above minimum system requirements if you have the ability to, or contacting Steam Support for any inquiries regarding refunds, or refund requests.

    JackieKog posted: »

    I'm quite thankful of my fiance starting this thread for me. Here is the data. https://www.sendspace.com/file/f0g16a

  • Thread: Mac 10.6.8 Crash


    I have downloaded the support tool but Tales from the Borderlands still won't open up.

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited December 2014

    After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 384mb of dedicated memory.I recommend try playing the game on a computer above minimum system requirements if you have the ability to.

    nickolas68W posted: »

    https://www.sendspace.com/file/0oefca heres the download link from the support tool

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please follow the instructions in the Support Tool Thread, and run the Support Tool on your computer. Then upload the .zip file that outputs after the Tool has completed running to a file hosting website, and copy and paste the download link to your Support Tool .zip file in a reply in this thread, and I will be able to assist you further after looking over your Support Tool information.

    Thread: Mac 10.6.8 Crash I have downloaded the support tool but Tales from the Borderlands still won't open up.

  • Thread: Mac 10.6.8 Crash I have downloaded the support tool but Tales from the Borderlands still won't open up.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    After looking over your Support Tool information, your computer should be able to run the game successfully. Please note that we are looking into an issue where players using Mac 10.6.8 are unable to start the game. We hope to have an update on the issue soon.

    https://www.sendspace.com/file/wqodo0

This discussion has been closed.