Any advice on how to get rid of a black screen when you start up?
Hi!
I'm helping a person on steam with her/his problem in starting up her/his game, he/she never played the walking dead season 2 yet but I'm doing my best to help her/him out...
She/He couldn't have brought the game for nothing, she/he finished season 1 and 400 days just fine but it seems like she's/he's having problems with season 2.
She/He told me that AVG Anti-Virus 2015 popped up while she/he was trying to start up her/his game, she/he ignored it and now she/he can't start the game up again...
She/He kept on getting the black screen while she/he was starting up, not sure on how to fix that...
Any advice...?
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Comments
Please have them run our Support tool, and have them follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. They can find the Sticky here:
http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering
After receiving the information from their support tool, I will be able to assist them further.
It's ok, it seems he/she made a discussion on this website...
His/Her username is Shur_Lii
I saw that you commented on her/his discussion and said that he/she is running 128mb of dedicated memory and you recommend him/her to run on 512mb correct?
She/He hasn't commented on the steam discussion lately and I'm curious whether or not he/she given up on the game...
Hopefully he/she gets my comment saying that you commented on her/his discussion!
But thanks anyway, hopefully your solution helps him/her out!!