Mac OS Issue lost save

Hi - I'm having issues with a lost save, I was playing Season 1 offline through steam whilst on a plane and tried to continue online once finishing it all with 400 days... but it keeps loading a save earlier in Episode 2 for no reason. I have finished the game, I can see the recent save in library/application support/the walking dead... can you please assist and fix so I can buy your freakin' DLC?

Thanks

Comments

  • The support link: https://www.sendspace.com/file/nej56z

    ^^ that had all these permission issues on mac, even after changing in get info. Had to run script via command line. I'm on OSX 10.8.5

  • 3 days no reply nice, customer service flail.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I sincerely apologize for the delayed response, and any difficulties this has caused you. Please rename the prefs.prop file in

    ~/Users/YOURNAME/Library/Application Support/Steam/SteamApps/common/The Walking Dead/TheWalkingDead.app/Contents/Resources/Pack/default/

    to prefs.prop.bak to disable it, then start up the game, and your save files should be restored. (is sometimes hidden, to make it visible, please open a Finder window, and at the top of the screen, click Go and hold down the Option key. The Library will now become available in the drop down menu. Click that and follow the above file path, and make sure you have renamed the prefs.prop file)

    jazzbang posted: »

    3 days no reply nice, customer service flail.

  • Thanks that seems to have fixed the problem =)

    Question: Is it possible to import a completed season 1 Mac save into season 2 for Xbox one? I doubt it, but worth asking.

    Cheers

    I sincerely apologize for the delayed response, and any difficulties this has caused you. Please rename the prefs.prop file in ~/Users/YO

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome! Unfortunately save files are incompatible between different platforms.

    jazzbang posted: »

    Thanks that seems to have fixed the problem Question: Is it possible to import a completed season 1 Mac save into season 2 for Xbox one? I doubt it, but worth asking. Cheers

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