Crash! :o
hi all, i'm new!
1) sorry for my bad english :P
my problem is....game never start...
i buy it some days ago on steam. installed, but when i launch the game, i can see only a window 800x600 white, for 1 sec game menu..and game crash another sec later..
my system is updated to last version (Mac - 10.10.2)
all work (others game)
i know this game is awesome and must be played!!
can you help me?
TY!!!
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Which Season are you experiencing this on? Season 1 or Season 2? Once you answer, I can move your post to the support forums where a Staff Member can assist you.
oh!
season one now, and downloading the 2nd
season two work
, i wait help for the first, ty!
I apologize for the delayed response. Please try starting the game again, and when you see the blank/black screen, please try switching the game to Windowed Mode using the shortcut (Command+F for Mac) and see if you are then able to see the game correctly. If so, please then try changing the game's resolution and/or graphics settings to a lower setting, and click Apply. Then try switching back to Full Screen Mode by using the same shortcut, and your issue should then be resolved.
If you still experience the issue, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:
http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering
After receiving the information from your support tool, I will be able to assist you further.