i want my purchase back or my money back

i bought season 1 before, but can't download it now.
emailed to the support several letters but no more response than an automatic reply giving me a ticket no
anybody there? jump out!

ok, full story
i changed my phone and want play season 2 now but not with a random reasult of season 1.
so i wanna play season 1 again, but can't restore my purchase

Comments

  • my new phone is iphone6+
    ios 8.1.3

  • btw
    tried
    http://www.telltalegames.com/support/discussion/53347/twd-ios-cannot-restore-workaround
    the pupup told me to buy multipack again and i actually did it, nothing happened

    the price is different though, now is 2000 japanese currency, 1700 when i bought it

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience, unfortunately if the suggestions in our Cannot Restore Workaround thread did not resolve your issue, I am out of potential solutions to resolve your issue. I recommend contacting Apple Support for further assistance, or any inquiries regarding refunds, or refund requests. I apologize I could not assist you further with your issue.

    newme posted: »

    btw tried http://www.telltalegames.com/support/discussion/53347/twd-ios-cannot-restore-workaround the pupup told me to buy multipack agai

This discussion has been closed.