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TWD-S1 : Update paused?? (Steam)

braver85braver85
in The Walking Dead - PC/Mac Support

Hi there,
I bought TWD Season one via Steam, yesterday. I actually downloaded and installed the game without any errors. But while starting the game I got the message of some missing files. So I followed the Steam support recommondation and verified all game files. Well, the message of missing files is now gone, but during update process everything just stopped. It means, I was able to download the update after clicking on play the game, but then just nothing happens. It just says, update paused. I have no clue what to do now. Need some advise please!
Regards

Comments

  • braver85braver85

    additionally I have to say, that now, everytime I try to start the game, the update will be downloaded again and again. After download has finished, it stucks again and says update paused ?! ...
    Regards

  • braver85braver85

    are there any hints or advises?
    I need some help please. Still not possible to play the game!

  • braver85braver85

    you can find my system settings here https://www.sendspace.com/file/cq6zgf

    cheers
    Andreas

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for any difficulties this has caused you. Please try changing the download region from which your update is coming from. To do this, please click View on the top left of the Steam window, and click Settings from the drop down menu. Once the Settings window is open, click on the Downloads tab, and under the Download Region section, try switching to a different region using the drop down menu. Then close the Settings window, and restart Steam before attempting the update again.

  • braver85braver85

    Thanks for that advice...
    Unfortunately, it still doesn't work. :(

    cheers
    Andreas

    TelltaleMike posted: »

    I apologize for any difficulties this has caused you. Please try changing the download region from which your update is coming from. To do t

  • TelltaleMikeTelltaleMike Former Telltale Staff

    If you are still unable to start the game, please also try restarting the Steam Client a few times, and see if the update alert resolves itself. If it does not, you may need to uninstall, and reinstall the game from Steam. To do this, please right-click the game in your Steam Library, then click Delete Local Content. Then after it has finished, click the Install button on the game's page in your Library, then the update will reset, and should successfully complete.

    braver85 posted: »

    Thanks for that advice... Unfortunately, it still doesn't work. cheers Andreas

This discussion has been closed.