TWD xbox360 Hitching - download digital version problem

Hi, after the "hitching" problem on my xbox 360 4GB, i submitted a claim to download the digital version.

I got the codes from you to download the episodes, the first 3 worked perfectly but for episodes 4 and 5 it keeps saying "Code not valid"...

I tried replying to the mail i got the codes from (twdclaim@telltalegames.com), explaining the problem, but no one replied back to me...

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies. I have contacted our Claim Redemption department, and they said they did not receive an email. If you can, could you please resend it again now, to twdclaim@telltalegames.com, and make sure to include all of the information, as well as the codes that did not work, and they will be able to assist you further with your issue.

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