Saved data lost
Hello, I want to start playing TWD2 but for some reason I'm missing all my saved data from TWD. It will let me restore my purchases but it still shows no saved data. I would like to play TWD2 based on my decisions from 1 not based on random data created. Can you help please
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I apologize for the inconvenience. Can you please clarify if you ever deleted the The Walking Dead: Season One application from your iOS device? If so, your save data was stored internally within the game application, and unfortunately would have been deleted along with the app. If you did not delete your Season One app, and you can still see your save data when opening the Season One app, please make sure that you have updated both the Season One and Season Two apps to the latest version, so that Season Two is able to read your Season One save data successfully.
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Hi ya, Ive never deleted the game but last time I played it was when it first come out as I brought the original 2-5 episode bundle which was over a year ago I believe. Both games are the latest versions. When season 2 stated it could not find the saved data I went into season1 to find that not only was the saved data not there but either were the episodes, this is when I restored them by clicking on the get button next to them. Will this mean I would have to replay season 1 to get my choices back? Otherwise just have choices created?
Thank you
Can you please clarify if you originally played through Season One on the same iOS device?
Yes same device
Unfortunately if your save games are no longer present in your Season One game app, you will have to play Season One again if you wish to import save files into Season Two. I sincerely apologize I could not assist you further, and for any difficulties this causes you.
Ok thank you for taking the time to reply.
Has anyone else had this happen to them do you know?
Unfortunately we have not had many reports of save data being lost from within a game app. Did you possibly ever choose to back up the app to iCloud Storage, or back it up to your computer, taking the app off of your device for a short time, or move/alter the app in any way?