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Can't download Ep2, red "No" symbol

ZimmayZimmay
edited March 2015 in Tales from the Borderlands – Xbox 360 Support

Hey there,
I bought the season pass for Tales from the Borderlands, and when I tried to download episode 2 in the download menu, there was a red "No" symbol next to the episode name. I don't even get an option to download. Just "Limits on Use", "Terms on use" and "back". When I select the name, nothing happens. I thought maybe I didn't have enough memory on my hard drive, so I deleted some stuff. Didn't work, have enough space. It also says the episode has been purchased, not downloaded. Any help would be appreciated.

Comments

  • TFTB_UnhappyCustomerTFTB_UnhappyCustomer
    edited March 2015

    Thread: Unable to download episode 2 on Xbox360

    Hi,
    I bought the season pass ages ago and was so looking forward to playing episode 2. However, within the games 'Download Content' I go to Xbox Stores to download Ep 2 but there's a red circle with a red forward slash to the right of it and no option to download. I have > 100gb free space and I've only got one xbox so couldn't have downloaded on anything else. Any ideas what's wrong?

    Thank you.

  • JgosineJgosine

    I'm having the same issue. Xbox support says there is nothing they can do.

  • ZimmayZimmay

    Weird :(
    I even tried downloading the episode from the xbox marketplace website, but that doesn't work either, even after the xbox says it's downloaded. Restarted my 360 a few times. I dunno what else to do. At least I know I'm not the only one having this problem.

    Jgosine posted: »

    I'm having the same issue. Xbox support says there is nothing they can do.

  • derekkderekk

    I have the same problem. Xbox Support told me to contact Telltale Games. I already tried deleting the Season Pass, clearing the System Cache three times, and redownloading the Season Pass, but that doesn't work either. I'm waiting to see if someone comes up with a solution on your thread or until it fixes itself.

  • MrChris80MrChris80

    Same exact issue. WTF Telltale.

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited March 2015

    My apologies, if you were attempting to download the episode yesterday, the episode was not yet available for Xbox. Episode 2 is now available today for both Xbox One and Xbox 360, and you should now be able to start the game and Episode 2 will be available to download.

  • TFTB_UnhappyCustomerTFTB_UnhappyCustomer

    Thanks for the response TTMike. I will try when I get home tonight. Cheers!

  • MrChris80MrChris80

    Download working for me now, thanks so much!

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, enjoy the game!

    MrChris80 posted: »

    Download working for me now, thanks so much!

  • ZimmayZimmay

    Awesome, works now. Thanks!

    TelltaleMike posted: »

    My apologies, if you were attempting to download the episode yesterday, the episode was not yet available for Xbox. Episode 2 is now availab

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, enjoy the game!

    Zimmay posted: »

    Awesome, works now. Thanks!

This discussion has been closed.