episode 2 purchased but not downloaded problem
Hi, I am not sure if someone has the same problem and can help me with this. I have a ps4, and I purchased today the episode 2, Atlas Mugged, but when I start the game it says that the episode is purchased but not downloaded. However, when I tried to download it again, I can´t because it says that it is already installed. Any help, please?. Thank you!
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having this exact same issue. Glad it's not just me. I have even gone as far as unistalling everything to reinstalling everything. Still the same issue.
My apologies, can you please clarify if you purchased Episode 2 individually from the Playstation Store, or from the in-game from the Episodes menu? Also, did you start downloading the game directly from the Playstation Store, or did you start the game and choose to download the game for the first time from the in-game Episodes menu?
Thank you both for answering. I purchased Episode 2 from the Playstation Store, and downloaded from there. After the downloading was completed, I started the game, and then I saw that, in the epidode menu of the game, episode 2 was purchased but not downloaded. I clicked on the in-game episodes menu, and it took me to the Playstarion Store, where it says that the episode it is already installed.
Thanks!
Hi, just wanted to say the problem is fixed. I deleted the game and the dlc, reinstalled everything, and now it works. Yesterday I deleted and reinstalled the epidose 2, but didn´t work. Anyway, all is good now.
Thank you!
I had done it two ways.... one from the ps store directly, the second from the game which took me to the store. I just gave up trying, got home from work yesterday and I decided to see if it would work and it did. I don't know what the issue was but giving it time for me seemed to help it recognize that it was in fact there and installed. I also had deleted everything and re downloaded but that didn't help either. But we are all good now. The episode was fantastic. look forward to the next
Thank you both for providing the extra information on how you were able to resolve your issue. I apologize for the inconvenience, and hope you are able to enjoy the episode!
I just posted this same issue in yhe main TFTB section but see this now. I will try and be patient and hope it will recognize that it's already installed.
Man, typing on my phone is a pain...
UPDATE: Restarted my PS4 and it works fine now!
I am having the same issue. I bought the season pass initially. Played through episode one fine when it came out. I downloaded episode 2 when it came out. In the game, however, it states that I have "Purchased but not downloaded" episode 2. When I choose to "download" it redirects me to the PSN store page to download episode two which also shows I have already downloaded it.
Was anyone able to get a fix that does not involve deleting everything and doing a full re-download and re-install?
If you originally downloaded Episode from the Playstation Store Website, or by going to the Playstation Store on your PS4, and did not start the game first and download it from in-game, please try restarting your PS4, then start the game while connected to the internet, and you should then be able to see the Episode as 'Purchased and Installed' in the Episodes Menu next to Episode 2 and be able to start the episode.