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i need to patch the game in order to patch it, please help

shigadshigad
in Tales from the Borderlands - PC/Mac Support

so i play on the pc platform without steam and when i launch the game it tells me go to X in order to patch the game but when i go there it says "this patch can't work with your current game version please update it" or something that way so what should i do?

Comments

  • OzzyUKOzzyUK Moderator

    You need to re-install the game, these instrustions come from this support thread.

    NOTE: If you receive an error message stating:

    "This patch installer is not compatible with the version currently installed.

    Please download the latest installer for Tales From The Borderlands"

    Please then uninstall the game from your computer (your save files will not be harmed in the process) then download the newly updated installer from our website and reinstall the game using that installer. Then install the patch and it should complete successfully. After the patch is installed, please start the game, and it will allow you to download Episode 2 from within the game.

  • shigadshigad
    edited March 2015

    but if i reinstall won't i lose my progress?
    edit nvm

    OzzyUK posted: »

    You need to re-install the game, these instrustions come from this support thread. NOTE: If you receive an error message stating:

  • OzzyUKOzzyUK Moderator
    edited March 2015

    Your save files are located on your documents folder "C:\Users\Your Name\Documents\telltale games\Tales from the Borderlands" so all your saves should be fine.

    It also says you saves will be fine tn the quote above "(your save files will not be harmed in the process)"

    shigad posted: »

    but if i reinstall won't i lose my progress? edit nvm

  • AmerikaAmerika
    edited May 2015

    Where do you find the installer download? I go to the game itself and I'm told I already own it when I try to download. If I go to support all I find is the patch notes that say I need to download the new installer after uninstalling my game (I got the same message as the OP).

    Google can't even save me on this one. Does this site have a Downloads section that I just missed?

    And never mind. I clicked on my account and found my games and it's there.

This discussion has been closed.