Episode 2 save gone but still have achievement

Hi, I just downloaded episode 3 and I have the Telltale collection with the season passes etc.
But when I tried to start episode 3 i received a message warning me that i will be starting with decisions from unfinished episodes.
So i cancelled and looked at episode 2. The continue option was at the very beginning but I completed it and have all the achievements.
Please help as I don't want to replay ep2 but I also want my choices to carry through to ep3.
Anyone else experience this?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Can you please clarify if the game is updated to the latest version? Also, have you tried deleting and re-downloading the game on your Xbox, and then make sure that you then update to the latest version, and then see if you can start Episode 3 with your save files?

  • thanks Mike I really appreciate you taking the time to respond as I was close to giving up.
    It's updated to the latest version but no joy. Same issue.
    I will delete and redownload to see if it fixes. I will leave a note updating you when that is complete.

    Can you please clarify if the game is updated to the latest version? Also, have you tried deleting and re-downloading the game on your Xbox,

  • sorry to report back that it didn't solve the problem.
    I'm surprised if i am alone with this as the XB1 is a standard config and not like a PC with many variables.

    ANy other ideas I can try?

    Can you please clarify if the game is updated to the latest version? Also, have you tried deleting and re-downloading the game on your Xbox,

  • TelltaleMikeTelltaleMike Former Telltale Staff

    If you have already tried deleting and re-downloading the game, and you are still experiencing issues with your save files, you save files may have become corrupted. Unfortunately I would have to recommend try deleting your save files either from in-game, or by following the instructions in This Xbox Support Article. Then start a new game, and you should not experience the issue again.

    markwithers posted: »

    sorry to report back that it didn't solve the problem. I'm surprised if i am alone with this as the XB1 is a standard config and not like a PC with many variables. ANy other ideas I can try?

  • thanks again Mike for taking the time to reply.
    It looks highly likely this is the case.
    Shame but i will simply just go from the start of episode three

    If you have already tried deleting and re-downloading the game, and you are still experiencing issues with your save files, you save files m

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