HELP!!!

So I have the The Walking Dead Season 1 app on my iPhone 4 and I have played through the first episode which was free, now I've seen the game being played through and I know how it ends but for some reason I decided to buy the fourth episode. The sale confirmed and I went to the app to play the episode but for some reason it still says that I need to buy the episode to play it, even though the sale was confirmed? Can someone help me solve this issue?

Comments

  • You need previous episodes

  • TelltaleMikeTelltaleMike Former Telltale Staff

    If you purchased Episode 4 individually, and are seeing it as 'Buy' after purchasing it, please try tapping the 'Restore' button at the bottom of the Episodes menu, and your previous purchase should be restored.

    If you still experience the issue, please try proceeding through the purchase path to purchase the episode again, then when you are prompted, enter your password. As long as you are logging into the same Apple account that you originally purchased the episode with, you should be able to tap 'Buy' when it says “Confirm your in-app purchase”, and you will receive a pop up saying “You’ve already purchased this. Would you like to get it again for free?” and tap OK to restore the previous purchase.

  • Thank you, the second path worked for me!

    If you purchased Episode 4 individually, and are seeing it as 'Buy' after purchasing it, please try tapping the 'Restore' button at the bott

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, enjoy the game!

    Kat_Gaylord posted: »

    Thank you, the second path worked for me!

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