CAN'T DOWNLOAD PATCH
I tried everything you sent out in how to download the patch on the MAC and non of it has worked at all what else can I do. Can I get a refund this is annoying. I also emailed support and they told me to come to here.
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I apologize for any difficulties this has caused. We have recently updated the Critical Mac Patch file, and you should now be able to download it from the PC/Mac Patch Download Thread
and download the New Patch file for your computer. (You may need to clear your web browser's cache and cookies to update the download page's link) Then after you have downloaded the new patch file, double click the file to install it, and you will be able to see Episode 2 as available to download from in-game.
If you are receiving a damaged file messaging after you've downloaded the patch file, you may need to disable Gatekeeper. To do this, click the Apple logo on the top toolbar and select System Preferences. Now select Security. If the padlock in the bottom left corner of this screen is not open, click on it. You will now see 3 options for downloaded applications, they are: Mac Store, Mac Store and identified developers, and Anywhere. Please select Anywhere and then confirm your selection. Once this is done, please attempt to download the game from our website. You should no longer see the damaged file messaging.
Thank you Mike for your response Mike. Your suggestions helped and I am able to download episode 2.
You're welcome, I hope you are now able to enjoy the game!