Says episode one isnt purchased

I have played the last 3 episodes and up until the 4th one came out I had no problems. Now it shows that I never bought the first episode and also that the episode was bought by someone else, but I have only one account. I even look at my saves and everything is still there. I talked to mircosoft and they said it shows I have no purchases from my account, but it doesn't make sense how could I play the last 4 episodes and how could I have been able to download the first episode without purchasing it. I just want to play....

Comments

  • I am having similar problem with episode 2

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I sincerely apologize for any difficulties caused by this. Can you please clarify if you ever signed into your Xbox Live account on someone else's Xbox One? Also, can you please clarify what you mean by 'the episode was bought by someone else'? Was there a specific message that popped up? If so, what was the message exactly?

This discussion has been closed.