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Telltale Support needs YOUR help!

135

Comments

  • JenniferJennifer Moderator
    edited September 2009
    I sent mine, and got a reply in less than a minute. :)

    "Your Telltale support issue has been received [issue-21084]"
  • SilverwolfpetSilverwolfpet
    edited September 2009
    :)

    Your Telltale support issue has been received [issue-21091]
  • Q_DivisionQ_Division
    edited September 2009
    Sent and received automated response.
  • FuryFury
    edited September 2009
    Got my automated response. issue-21067

    Haha I was before you Silverwolfpet!
  • ManuelManuel
    edited September 2009
    Same here - email sent, automated response received (issue-21100).
  • PyriteParrotPyriteParrot
    edited September 2009
    Just sent out the e-mail and got the automated response after 2-3 minutes.
  • VitonerVitoner
    edited September 2009
    sent and received automatic response (issue 21090)
    Now I'll wait for yoUR GOLD! ALL OF YOUR GOLD YOU SCURVY CHIMPS!
    *COUGH COUGH COUGH*
    IT'S GETTING WORSE!
  • snarkiesnarkie
    edited September 2009
    Done and done!

    "For your reference, this case has been assigned the code 'issue-21103'."
  • corruptbigginscorruptbiggins
    edited September 2009
    e-mail sent and automated reply received (took about 2 minutes) - ticket number: 21104
  • ShepardShepard
    edited September 2009
    Sent and received the automatic response [issue-21105]‏
  • BadwolfBadwolf
    edited September 2009
    Sent email 12:00 midday
    Received automatic response 12:03pm

    [issue-21106]
  • alibabbaalibabba
    edited September 2009
    Sent and received the response [issue-21107]
  • SilverwolfpetSilverwolfpet
    edited September 2009
    Fury wrote: »
    Got my automated response. issue-21067

    Haha I was before you Silverwolfpet!

    Curse you ya talkin' sea urchin! Ya ruined me plans for taking over the Caribbean! ...now I'll go eat.
  • WarpSpeedWarpSpeed
    edited September 2009
    Currently taking 3 minutes: issue-21109

    (I could have posted over the weekend that I was going to participate, but I wanted it to be a surprise!)
  • Ray-The-SunRay-The-Sun
    edited September 2009
    Took about 3 minutes, issue-21111.
  • CowburnCowburn
    edited September 2009
    Got it almost instantly, 'issue-21113'
  • SHODANFreemanSHODANFreeman
    edited September 2009
    It's been 20 minutes and still no automated reply for me.
  • julianjulian
    edited September 2009
    Got the automated reply after about three minutes - issue-21115.
  • SHODANFreemanSHODANFreeman
    edited September 2009
    Of course I have to be the one to break it :o
  • questingheroquestinghero
    edited September 2009
    Sent and got responce 'issue-21117'. seems to work for me.
  • light_riseslight_rises
    edited September 2009
    (Kept forgetting to mention that I was going to participate. Sorry!)

    Sent mine a few minutes ago and received the automated response ("issue-21120") almost immediately. :) And now to see what happens next ...
  • ArmakuniArmakuni
    edited September 2009
    Sent the mail, about a minute later I got the automated response -

    "Your Telltale support issue has been received [issue-21122]‏"
  • BaggeBagge
    edited September 2009
    Just sent an e-mail and got "Your Telltale support issue has been received [issue-21123]‏". Took about a minute or two for the automated response to arrive.
  • ZimoichZimoich
    edited September 2009
    For your reference, this case has been assigned the code 'issue-21124

    Sent:
    21 September 2009 17:14
    Received:
    21 September 2009 17:15

    Gmail.
  • TeaTea
    edited September 2009
    I've just sent mine.
  • rmccuermccue
    edited September 2009
    Sent mine, issue-21135. Took around 3-5 minutes.
  • Ash735Ash735
    edited September 2009
    Sent 16:53, recieved 16:54 [issue-21142]‏.
  • TeaTea
    edited September 2009
    Recieved no reply as of yet.
  • Tyraa RaneTyraa Rane
    edited September 2009
    Sent the e-mail at 12:14PM EST...automated reply received at 12:18PM EST.
    Your Telltale support issue has been received [issue-21145]
  • Sebastian.ZissouSebastian.Zissou
    edited September 2009
    Consumatum est :)
  • hansschmuckerhansschmucker
    edited September 2009
    Sent: [issue-21146]. Took about two minutes for the automatic reply to arrive.
  • GinnyNGinnyN
    edited September 2009
    Ticket Answered! You guys are fast!
  • RawrRawr
    edited September 2009
    Sent my email about 20mins ago and haven't recieved an automated reply as of yet.
  • SHODANFreemanSHODANFreeman
    edited September 2009
    Rawr wrote: »
    Sent my email about 20mins ago and haven't recieved an automated reply as of yet.

    I'm at almost 4 and a half hours without an automated reply yet. :(
  • Dea ex MachinaDea ex Machina
    edited September 2009
    Done, and done, and got my automatic ticket number in a couple minutes. Will be watching for the non-automatic one. Good luck beating the gremlins out!
  • RawrRawr
    edited September 2009
    Pale Man wrote: »
    I'm at almost 4 and a half hours without an automated reply yet. :(
    Damn, they must have blocked our email addresses out of fear of our sheer awesomeness.

    By the looks of things, people are either getting replies within a few minutes, or not getting a reply atall.
  • CelCel
    edited September 2009
    Received a response in a few minutes. issue-21155
  • EagleEagle
    edited September 2009
    Got the automatic response within 1 minute :D 'issue-21157'
  • WapcapletWapcaplet
    edited September 2009
    Got issue-21156 mailed back in 4 minutes.
  • EmilyEmily Telltale Alumni
    edited September 2009
    The real test will be whether those of you who get the automated response ALSO get a personal response from a human within a few days - so make sure to come back and post whether you do or not.

    This has been a problem forever (auto responses reaching some people but the actual responses not reaching them) so I'm glad to see it's finally getting some attention. :D
This discussion has been closed.