Bought Season 1 and Season 2 from GOG

I tried starting up Season 2 and it won't load up my season one save - it says it can't find it. Is there some reason you didn't set it up so we could tell it where the saves are??

Absolutely silly that I have to contact support over something so silly as this.

How do I tell it where my Season 1 save is seeing as I am not terribly interested in playing "random"

Comments

  • Is this support question in the right place? Or are you simply ignoring it?

    https://www.sendspace.com/file/q4se6f dxdiag information

  • Thread: Customer service not responding


    So is there a better way to get support? Or shall I just file for a refund? The awesome thing about Steam now - you can get refunds when developers ignore help requests! I saw one here that sat and rotted for a month before someone bothered to respond. - with a laughable "sorry"

    I get your "busy"

    So are we

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I sincerely apologize for the delayed response, and any difficulties this has caused you. Your save files are located in the following locations:

    C:\Users\YOURNAME\Telltale Games\The Walking Dead\

    We are currently receiving a few reports from GOG players experiencing issues importing their Season One saves, and believe to have found the issue. We are currently working with GOG to update the game. If you are currently experiencing this issue, please make sure that your Season One file directory is renamed to 'The Walking Dead' and your Season Two directory is renamed to 'The Walking Dead Season Two'. If it is currently named 'The Walking Dead - Season 1', and Season Two is named 'The Walking Dead - Season 2', your save files will not import successfully.

    Is this support question in the right place? Or are you simply ignoring it?

This discussion has been closed.