Purchase History on TellTale Account is Flawed
I downloaded GoT on my LG G3 (Android Lollipop), and created my TellTale Account. I started playing the first episode, and about halfway through, I decided I would like to play it on a larger screen. So I downloaded it again on my 3rd Gen iPad (WiFi / LTE iOS 8). I was able to login to my TellTale account on this platform with no issues and resume my saved game EXACTLY where I had left off. I purchased the complete Episode Bundle in app, and had no issues downloading and installing to my iPad. I recently decided to reinstall on my Android phone, and have been charged AGAIN for the second episode when I tried to download it. There is no option to restore my purchases, and my account claims that I haven't purchased any games, and I have no invoices. Correct me if I'm wrong, but in order to "purchase" and receive a "receipt" from the TellTale Games site, I get redirected through the respective platform's app store and the actual transaction is handled through iTunes or Google Play, which WILL NOT reflect on my TellTale Account. What is going on???
Comments
I apologize for the inconvenience, unfortunately purchases cannot be transferred between different platforms/devices. In order to play the game on a different device, you will need to acquire that particular version of the game from that device's storefront (iTunes App Store/Google Play Store). Your 'My Games' and 'Receipts' sections on our website are places for you to access your purchased PC/Mac versions of our games that you have bought directly from the digital store on our website. Your purchased Telltale games from other platforms will not show up on this website.