Help please!

So, I recently purchased the Game of thrones episode 5. I play the game on my ipod and I have never had any problems with the game. So, I purchased it but whenever I try to download it, it says "content failed to download" every time I tried. I have tried restarting it, getting more storage and changing the save file. Nothing works. If you know how to help me please do :)

Comments

  • OzzyUKOzzyUK Moderator

    I am not Telltale staff so i am unable to help with this technical issue so i moved this thread to the support section where a Telltale staff member will hopefully be able to assist you further.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    @jonsnowishot56 We have received a few reports from iOS players who are unable to download Episode 5, and we're currently looking into the issue.

    In the meantime, I recommend try closing any and all applications open and running on your device (including Game of Thrones) then turn the device off. After 5-10 minutes, turn it back on and reset the WiFi settings by turning the WiFi Off, and back On again. Then start the Game of Thrones app, and see if you are then able to successfully download Episode 5.

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