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Standard-Shipping to Germany?

CyphoxCyphox
edited February 2010 in Shopping or Activation Support
How long does it take? experiential reports anyone?

i can't even track it, the tracking link in "stuff you've bought" says "no tracking no."

:confused:

Comments

  • bonniebonnie
    edited December 2009
    Hi Cyphox,
    Normally, International shipments take between 4-6 weeks. Unfortunately, tracking is limited but we're working on a better way to track USPS International. Sorry, this should be more clear on our site.

    Not promising anything, but if you want me to check out your order, please pm or send me a message through support@telltalegames.com and we'll see what we can do.

    Cheers,
    bonnie
  • DaeroDaero
    edited December 2009
    Oh I bet it will take awhile, it took about 3 weeks for my MI buttons to get to norway and about 4 weeks for my poster to come...:(
  • CyphoxCyphox
    edited December 2009
    yay, my order has arrived today. Finally i can hypnotize myself with the s&m season 1 dvd!! :D

    thanks, love you guys!
  • ark4869ark4869
    edited January 2010
    I am still waiting for my order to arrive,ordered at 15th of Decembre... Also to Germany.
  • ark4869ark4869
    edited January 2010
    The magic called blating- the shipment arrived today(tho this idiot of post man just thrown it in our apartement house(40 apartements or so), I m lucky a friend found it -.-
    And whats about the 7.98€ the toll wrote on it(they opened it, these arses ;D ), it is tollfree up to 150€ or so, isnt it?
    Im a bit pissed about this, but at least it finally arrived...my brother will be ahppy for his xmas present ;D
  • pirate132pirate132
    edited February 2010
    In Germany, up to 150 EUR you don't have to pay customs duty anymore, but you still have to pay import sales tax which unfortunately is the biggest part (19%). :p

    Completely toll free are shipments up to 23 EUR (for personal use this is supposed to count the value of the goods only, not the shipping cost, but in my experience they include the shipping cost most of the time).
    In practice, they will only charge if the fees exceed 5 EUR, so you're good to about 25 EUR total value.

    Just make sure the total incl. shipping cost doesn't exceed $35 if you don't want to pay import tax.
  • bonniebonnie
    edited February 2010
    To my European friends out there. I can't say what we're doing, exactly, but please check out the site either later today or tomorrow for a big surprise. I promise it will be worth the wait. xoxox

    my bad, check back late next week. I jumped the gun a little.
  • FitzoliverJFitzoliverJ
    edited February 2010
    I'm in the UK, and now all the public holidays and the snow have gone, a game I'd ordered arrived here today, ten days after despatch in the US.
  • Macfly77Macfly77 Moderator
    edited February 2010
    bonnie wrote: »
    To my European friends out there. I can't say what we're doing, exactly, but please check out the site either later today or tomorrow for a big surprise. I promise it will be worth the wait. xoxox

    my bad, check back late next week. I jumped the gun a little.

    I smell Derrick: Season One! ;)
  • MajusMajus
    edited February 2010
    Macfly77 wrote: »
    I smell Derrick: Season One! ;)

    Haha, good one!

    ... How does Derrick actually smell? *shivers*
  • Hassat HunterHassat Hunter
    edited February 2010
    I had the W&G DVD and S&M animated series send to me 12 feb, and it arrived 22 feb (to Holland). Yeah, it also had been opened.

    Oddly enough the tracking page still shows it hasn't even been shipped yet though. Just that on feb. 12 they got it, but that doesn't mean it's shipped already :?.
    What's the use of a tracking page like that?
  • Macfly77Macfly77 Moderator
    edited February 2010
    I Wonder What Happens In (I Smell?) Derrick: Season 1.
    Ball's in your court, Majus!
  • GinnyNGinnyN
    edited February 2010
    Hassat Hunter wrote: »
    Oddly enough the tracking page still shows it hasn't even been shipped yet though. Just that on feb. 12 they got it, but that doesn't mean it's shipped already :?.
    What's the use of a tracking page like that?

    I had a problem like that, except in fact the package never came. And Bonnie shipped me a new one ^^!
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