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Qualifailing for strong bad DVD

adhuinadhuin
edited March 2010 in Shopping or Activation Support
Hi.

Recently I got e-mail, that MI-dvd is pre-ordearable.

I decided to order dvd:s for wallace, strong bad and monkey island.

First and last worked perfectly for nice $0 price, but Strong bad dvd page asks for a qualifying game information.

I have bought first episode as single and have upgraded for full season after that. I tried to use upgrade order number, but it didn't work. says it doesn't qualify.

Comments

  • ShinesparkShinespark
    edited March 2010
    Exactly the same problem here.

    I had the collector's DVD in my cart, for $0, removed it to quickly place another order, then wanted to chuck it in again. Was greeted with a qualification error. :/
  • adhuinadhuin
    edited March 2010
    Up and go!

    It still doesn't work and I'd rather like getting my almost free Strongbad the game, the DVDesque!
  • bonniebonnie
    edited March 2010
    You guys may have triggered the upgrade flag when ordering and pulling out. I will check your accounts by the end of the day, and you should be able to put the disc in your cart for free for the cost of shipping. Give me until the end of the day to try your orders again.

    Cheers,
    bonnie
  • ShinesparkShinespark
    edited March 2010
    Still won't work, sorry to say. :s
  • adhuinadhuin
    edited March 2010
    same here. Fail to qualify.
  • ShinesparkShinespark
    edited March 2010
    Works now. Thanks and hugs all around. :D
  • adhuinadhuin
    edited March 2010
    I wasn't that lucky :(

    Strong bad dvd page still ask a qualifying order number for me and doesn't accept my season upgrade order number.
  • ShouShou
    edited March 2010
    I haven't bought any download episodes but just want to buy it straight out but can't add it to my cart. Please help!
  • der_ketzerder_ketzer
    edited March 2010
    Shou wrote: »
    I haven't bought any download episodes but just want to buy it straight out but can't add it to my cart. Please help!

    Go here:
    http://www.telltalegames.com/store/sbcg4ap

    and choose the second option:
    "Strong Bad's Cool DVD Season + DVD!"

    You will then get both. The Downloads and the DVD delivered to your adress (for the same price + shipping for the DVD).
  • giant_frying_pangiant_frying_pan
    edited March 2010
    I'm having this problem also. I'm trying to add the DVD to my cart, but it thinks I only have one episode of the game and it rings up as $21.
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