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Tomb of Sammun-Mak

Murray the ChaoMurray the Chao
edited May 2010 in Shopping or Activation Support
Can't play. Am sad. Not kay-o. Boing!
Says not on account. Already bought. By who? My dad. Zoom!
Finished Penal Zone. Legitimate. Not warez. Ding, Ding!

Comments

  • der_ketzerder_ketzer
    edited May 2010
    1. Are you sure you logged in with the correckt account for the second episode?

    2. Are you really expecting a serious answer to this post? Dinedidong!
  • Murray the ChaoMurray the Chao
    edited May 2010
    Yes, I am logged in with the correct account. This IS the account with which I played The Penal Zone.
  • TjibbbeTjibbbe
    edited May 2010
    Same problem here. I purchased the game as soon as it was possible, and I never had any problems with unlocking Telltale games before, including the Penal Zone. It doesn't matter if I use my e-mail/account name + password or the unlock code on the game list, I just can't unlock it for some reason. Please help!
  • The HighwayThe Highway
    edited May 2010
    it worked for me, i just started it up and it instantaneously worked.
  • Hassat HunterHassat Hunter
    edited May 2010
    Odd.
    But have you tried just entering the proper Key-code?
  • David EDavid E Telltale Alumni
    edited May 2010
    Murray the Chao wrote: »
    Yes, I am logged in with the correct account. This IS the account with which I played The Penal Zone.

    Hey there. Uh, so, I checked your purchase history, and it looks like you don't own The Devil's Playhouse on your "Murray The Chao" account. If you played through the Penal Zone, you probably had to authorize using a different account.
    Tjibbbe wrote:
    Same problem here. I purchased the game as soon as it was possible, and I never had any problems with unlocking Telltale games before, including the Penal Zone. It doesn't matter if I use my e-mail/account name + password or the unlock code on the game list, I just can't unlock it for some reason. Please help!

    Actually, this sounds like a different issue. You've got the game in your account and a legit serial number. I'm not sure why you can't get in, but it might be worth requesting a manual unlock via support@telltalegames.com if you're still having trouble.
  • TjibbbeTjibbbe
    edited May 2010
    I tried downloading and installing it again, but no luck so far. To make things even better, my e-mails don't seem to be arriving at Telltale's support desk anymore (I'm not even getting automated responses), so I'm sending you a PM with the information for a manual unlock if that's all right.

    EDIT: Actually, I noticed the launcher just freezes when I try to log in. It used to give me error messages, but now it just freezes. I'd still like to try it with a manual unlock code though.
This discussion has been closed.