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Adventure Game Bundle - Not Activating

S2333S2333
edited September 2010 in Shopping or Activation Support
Hi Telltale,

I bought the Adventure Game bundle and I cannot log in to the exe when launched.
The login button just won't click.
Please help.
I also can't tab between username and password if that helps.

Comments

  • Macfly77Macfly77 Moderator
    edited September 2010
    A lot of people seemed to have that problem yesterday, but the launcher appears to be working today.
    The download was unavailable for a while last night, so it's possible that Telltale uploaded a new launcher.
    Anyway, I re-downloaded it this morning, entered my info (tab still wasn't working, though) and clicked the login button (maybe I was just more patient than yesterday after clicking - just once - on the login button), which took me to a new menu from which to download the games.
    If it's not working for you, just try re-downloading the file.
    Good luck!
  • S2333S2333
    edited September 2010
    Perhaps I am not patient enough. I have downloaded the installer twice tonight. I only bought it about 2 hours ago.
    I shall try tomorrow morning.
  • Macfly77Macfly77 Moderator
    edited September 2010
    If you downloaded it today, it should work (yesterday's version might even had worked, I just kept clicking because nothing appeared to be happening).
    Just launch it, enter your information, click once on the login button and wait for a few seconds.
    It might look like nothing is happening, but if your information is right, you will be taken to the download screen.
  • sinigordsinigord
    edited September 2010
    Hey Guys,

    I bought the Adventure pack but didn't appear to get a download link in my list of purchases?

    Any Ideas?
  • Macfly77Macfly77 Moderator
    edited September 2010
    It should appear on your My Telltale page within a few minutes of the purchase being completed.
    Otherwise, this link should help you.
  • S2333S2333
    edited September 2010
    How long do you have to wait for usually?
  • Macfly77Macfly77 Moderator
    edited September 2010
    Once you've clicked, less than 10 seconds (probably not even 5).
  • S2333S2333
    edited September 2010
    Macfly77 wrote: »
    Once you've clicked, less than 10 seconds (probably not even 5).

    Ok mine is not working at all. I clicked and left it alone for 2 hours and nothing happened.
  • LuisimageLuisimage
    edited September 2010
    S2333 wrote: »
    Ok mine is not working at all. I clicked and left it alone for 2 hours and nothing happened.

    Mine isn't working also. I've tried to uninstall and then install it again several times, and still nothing happens. If it's supposed to be a fixed problem, why is this still happening to some people?
  • S2333S2333
    edited September 2010
    Luisimage wrote: »
    Mine isn't working also. I've tried to uninstall and then install it again several times, and still nothing happens. If it's supposed to be a fixed problem, why is this still happening to some people?

    I am glad I am not alone in this. A fix would be very nice.
  • MVP7MVP7
    edited September 2010
    Launcher is not working for me either.
  • Randy MonkRandy Monk
    edited September 2010
    It didn't work for me until I had the right username and password.
  • PsyPsy
    edited September 2010
    As a stopgap measure, if you right click the executable and select, "Run as administrator" that might fix the problems some of you are seeing. We'll have a new version up at some point to fix that issue and a couple others people are having. Sorry about that
  • LuisimageLuisimage
    edited September 2010
    Psy wrote: »
    As a stopgap measure, if you right click the executable and select, "Run as administrator" that might fix the problems some of you are seeing. We'll have a new version up at some point to fix that issue and a couple others people are having. Sorry about that

    Uf, tried this, but still nothing happens. I never had this problem with any Telltale purchase I made. Please, fix the exe soon...
  • DarthMajorDarthMajor
    edited September 2010
    Edit: Sorry, no Problem, the program runs now!
  • MVP7MVP7
    edited September 2010
    Any news about the fixed launcher? When is it going to be out?
  • JohnJohnJohnJohn
    edited September 2010
    What os are you guys using? it may be a OS problem.
  • DementoxDementox
    edited September 2010
    I'm still having this problem too, I'm using Windows XP.
  • LuisimageLuisimage
    edited September 2010
    I have Windows Vista and still have the same problem. I sent two mails to Telltale Support and only got two bot answers (seems like a t-shirt sentence....)
  • subzero28subzero28
    edited September 2010
    Greetinx from Germany! I can´t get the games too because the installer doesn´t do anything.
    I want to play the games!
  • McTaggardMcTaggard
    edited September 2010
    I can't get the bundle to install... I have gone through the forums... several times. I have run the installation as an administrator and I have re-downloaded it several times. I am less than impressed so far with my purchase...
  • LuisimageLuisimage
    edited September 2010
    Come on Support Team, answer our e-mails or at least tell us here if you're going to solve this issue!!!
  • ronorono
    edited September 2010
    Just bought the bundle, using Windows 7 64bit version. Installing the budle downloader ran perfectly with no errors. After executing the "Adventure bundle" with admin rights I still can't login to download the games. Maybe you should put the separate games with download links to Your games page on the website so that we could download the games and start playing while you try to fix the bundle loader?
  • Avatar-of-cunningAvatar-of-cunning
    edited September 2010
    Same problem here. Downloaded and installed the Bundle, but it won't let me log in. I'm running WinXP Home.

    EDIT: re-downloaded, reinstalled and it works. I just had to leave it for a few seconds after clicking "Log In", although it wasn't giving me any clue that it was doing anything. I never thought I'd miss the little spinning wheels of impatience! ^_^
This discussion has been closed.