›

Status of Signed Sam N Max Street posters

Col_ShaggyCol_Shaggy
edited August 2007 in Shopping or Activation Support
I ordered a few things from the store along with the aforementioned signed SNM poster and from the looks of things it's the only thing holding up the rest of my order.
So I guess the stock of them sold out my question is: Are they gone for good or arfe they going to be restocked, and if restock is the case what kind of timetable are we looking at?

I've been really happy with TellTale's service so far, I'm just wondering about timing.

Comments

  • EmilyEmily Telltale Alumni
    edited August 2007
    We sent a batch of signed prints off already but based on when you placed your order, you probably won't get one of those (we sold through that amount over the weekend). Steve's going to be signing more and everyone wants to get them fulfilled as quickly as possible, but because he's a busy guy with a day job, it's hard to make an estimate. They're not gone for good but it might be a few weeks before we can send more off.

    If you'd rather not wait we can remove the signed print from your order and you can place another order for that item later on.
  • Col_ShaggyCol_Shaggy
    edited August 2007
    I guess that's what I'll do.
    How do I go about separating the order?
  • Guybrush ThreepwoodGuybrush Threepwood
    edited August 2007
    Emily wrote: »
    We sent a batch of signed prints off already but based on when you placed your order, you probably won't get one of those (we sold through that amount over the weekend). Steve's going to be signing more and everyone wants to get them fulfilled as quickly as possible, but because he's a busy guy with a day job, it's hard to make an estimate. They're not gone for good but it might be a few weeks before we can send more off.

    If you'd rather not wait we can remove the signed print from your order and you can place another order for that item later on.

    Sorry to invade the topic, but a few weeks? Aw! :( ;)
  • EmilyEmily Telltale Alumni
    edited August 2007
    How do I go about separating the order?

    Just email support@telltalegames.com and ask to have the print removed from the order. I'll probably be the one who does it but it's easier for me to keep track of this stuff if there's a support ticket associated with it.
  • Col_ShaggyCol_Shaggy
    edited August 2007
    Thanks for the help! I sent the E-Mail off with my order number and list of what's in it and what I need split.
  • xChri5xxChri5x
    edited August 2007
    So the delay is on just the signed ones? You haven't sold out of the unsigned ones right?
  • EmilyEmily Telltale Alumni
    edited August 2007
    Nope, unsigned ones are in stock. It's a lot easier for us to replenish those because we can just send them to DR without having to get them signed first. :D
  • jmartin3aejmartin3ae
    edited August 2007
    Is this a new print a limited edition like the last one? If so are they numbered?
  • JakeJake Telltale Alumni
    edited August 2007
    They're not numbered, but there is only one printing! (Fortunately it was a lot of prints)
This discussion has been closed.