›

Problem with a purchase!

pinguinellopinguinello
edited September 2010 in Shopping or Activation Support
Hello at all,
i have bough 2 package of Tales of Monkey Island.

The first is for me and the other for my friend.

How can i give the second package to my friend?

Thanx,
Mattia.

Comments

  • Macfly77Macfly77 Moderator
    edited September 2010
    When the item is in your cart, you should check the box that says "I'm buying this game as a gift for someone else" and you will receive a gift code (if I remember correctly) or the ability to print a gift card to give your friend once the order is completed.
    If you already completed the purchase (and it looks like you have), you can always e-mail Telltale at support@telltalegames.com but I'm pretty sure the solution they usually advised in the past (in cases like yours or when someone wanted to add or remove an item from their order) was to have them cancel your order and have you place a new one.
    Today being Saturday, I don't think you will have much luck contacting Telltale but you can always send the e-mail today, place a new order and they shouldn't have any problem canceling your original order when the weekend is over.
    Remember however that I'm not in any way affiliated with Telltale (just a regular customer and and avid "forum peruser") and that this is not an "official" Telltale answer.
  • pinguinellopinguinello
    edited September 2010
    Thank you Mac! ;)
This discussion has been closed.