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ETA for shipments?

mat79mat79
edited August 2007 in Shopping or Activation Support
Hi there

I've ordered the Season 1 disk to Vienna, Austria (Order 5433062500). I got a shipment notification on July 24th, but still no DVD.

Does it really take that long, or did my shipment just vanish?

Comments

  • EmilyEmily Telltale Alumni
    edited August 2007
    It really takes that long. :( The post office says it should only take 10-14 days, but we've sometimes had European customers report shipping times of 4-5 weeks on orders from our store.

    If you haven't received it by the end of August, send an email to support@telltalegames.com to let us know and we'll send out a replacement. Otherwise, just keep checking the mailbox, because it's definitely on its way.
  • mat79mat79
    edited August 2007
    Got my DVD today.
  • EmilyEmily Telltale Alumni
    edited August 2007
    Woo! Thanks for letting us know.

    I hope you enjoy it. :D
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