Sorry guys. GLaDOS ate the codes from the first email.
LOL I was just about to ask what had happened concerning the two emails I received today. It was a bit confusing (but amusing, considering I received them simultaneously), but in any case I've got the code now, so thanks very much, Amy
When you're using Paypal, even when the refund has been sent, doesn't it take a few days to get it in your account? At least that's the case when you transfer money to it yourself; I've never had anyone pay me before.
When you're using Paypal, even when the refund has been sent, doesn't it take a few days to get it in your account?
Yes, probably that's right. I don't usually use Paypal, but I use a virtual card associated with the real credit card, for secure payment on internet, and i think that works the same as Paypal!
Yes, probably that's right. I don't usually use Paypal, but I use a virtual card associated with the real credit card, for secure payment on internet, and i think that works the same as Paypal!
Normally the refunds will take 3-5 days to hit your account using a credit or paypal. Normally paypal is instant but we're going a mass payment using a spread sheet so they hold it. Sorry if it's taking a while to reply. I'm a little buried right now.
Normally the refunds will take 3-5 days to hit your account using a credit or paypal. Normally paypal is instant but we're going a mass payment using a spread sheet so they hold it. Sorry if it's taking a while to reply. I'm a little buried right now.
Don't Worry Amy, and thanks for your accomodation!
I was making an experiment with the gift code.. The code works very nice, but i saw that if I use it on the "Sam & Complete Collection" ($49.99) I can obtain it for only $15.00, with a discount of $34.99!! It's a great offer, so my question is: is possible to get this bundle using this gift code (not free, but with this great discount), rather than a free game as required by the original intentions of this gift code? I don't want to disrespect your work!!
I was making an experiment with the gift code.. The code works very nice, but i saw that if I use it on the "Sam & Complete Collection" ($49.99) I can obtain it for only $15.00, with a discount of $34.99!! It's a great offer, so my question is: is possible to get this bundle using this gift code (not free, but with this great discount), rather than a free game as required by the original intentions of this gift code? I don't want to disrespect your work!!
Actually it shouldn't work with that at all. But if it works it won't be taken away. It should only work with one game.
I have my order code, but still no refund? My order isn't 60 days old and I did it through my bank. Should the refund have happened by now or should I just give it more time?
I have my order code, but still no refund? My order isn't 60 days old and I did it through my bank. Should the refund have happened by now or should I just give it more time?
It take 3-5 days for some banks to process them. Can you PM me your order number so I can double check?
How does the store credit option work? I replyed with the store credit option. Does that automaticly get added to the shopping cart or is there a code involved in that as well?
How does the store credit option work? I replyed with the store credit option. Does that automaticly get added to the shopping cart or is there a code involved in that as well?
It's a code and it takes a solid $30 of your order, even shipping.
Received my Refund a few days ago but i never got my code. anyone else waiting? No pressure. Amy told us that it takes a little longer. I understand it. Just a little worried/curious.
I got my code for the free game but I haven't gotten the code for the store credit yet. I under it'll take a few days. I won't start bugging them about it untill three or four weeks if I haven't gotten it by then.
So have all the refunds been issued now? Because I still haven't received any email from PayPal about the refund. But I did however receive the code for the free game yesterday.
The PayPal refunds were sent to them en mass and they said it will take 3-5 days for PayPal to process. Which is pretty normal for this sort of thing. Don't worry about it yet. A lot of people haven't received theirs via PayPal yet.
i take it the refund is for one episode and not a whole series, as tried to order sam and max series 3 then series 2 and on both it gave me a £15 reduction but not the series free
Received my Refund a few days ago but i never got my code. anyone else waiting? No pressure. Amy told us that it takes a little longer. I understand it. Just a little worried/curious.
I'm in the same boat as you. I got the refund within a day or two of the announcement and I'm still waiting on the free game code. So at least we're not alone.
Got my refund and the voucher. Gonna save the voucher to pre-order JP again, and bought both episodes of Bone with part of the refund. Thanks for taking care of us Amy & TT.
Really loving how Telltale is handling this, what with an actual Telltale employee being so very active in the forums updating us on what is going on, and making sure to do it so thorougly.
I might have been skeptical about some of their later games, mostly because of lack of difficulty, but there is no denying that when it comes to how they deal with their customers... they're pretty much second to none.
I just counted and I placed my order on February 25th, so it was exactly 60 days on April 26th when the announcement came of the delay. Should I then have gotten a special e-mail about it or not? Or was that announcement the e-mail in question? Just making sure.
Comments
LOL I was just about to ask what had happened concerning the two emails I received today. It was a bit confusing (but amusing, considering I received them simultaneously), but in any case I've got the code now, so thanks very much, Amy
Yes, probably that's right. I don't usually use Paypal, but I use a virtual card associated with the real credit card, for secure payment on internet, and i think that works the same as Paypal!
Normally the refunds will take 3-5 days to hit your account using a credit or paypal. Normally paypal is instant but we're going a mass payment using a spread sheet so they hold it. Sorry if it's taking a while to reply. I'm a little buried right now.
PM me your order number please!
Don't Worry Amy, and thanks for your accomodation!
Actually it shouldn't work with that at all.
You are right, if I proceed with the order, the price is the correct price!! Perfect!!
It take 3-5 days for some banks to process them. Can you PM me your order number so I can double check?
It's a code and it takes a solid $30 of your order, even shipping.
coolness. Thanks for the info
I'm in the same boat as you. I got the refund within a day or two of the announcement and I'm still waiting on the free game code. So at least we're not alone.
I might have been skeptical about some of their later games, mostly because of lack of difficulty, but there is no denying that when it comes to how they deal with their customers... they're pretty much second to none.
And tomorrow's monday, and they told me to reply back if I didn't get it by then...
on April 23rd. Should I just wait and give it more time?