Jurassic Park Refunds Update

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Comments

  • edited May 2011
    Hmm.. i duno who has the problem. amy or me? since april i been waiting for the voucher code. so far no email, no notice. may i ask what is this "voucher" exactly? is it gift redemption code or coupon code or whatever code? Excuse me for being impolite. just tat am getting impatient dy.
  • edited May 2011
    yeah, I haven't gotten my store credit yet but I do have the voucher
  • edited May 2011
    I got my refund pretty much right away, but I still haven't heard any word about the voucher.
  • edited May 2011
    I'm still waiting for my refund but I did get the voucher code last month.
  • edited May 2011
    Any word on Paypal refunds? I was under the impression the issue had been addressed, but I haven't seen any sort of refund on my Paypal history, so I'm wondering if there's an additional step that Paypal uh .. payers ... needed to take?
  • edited May 2011
    etcrane wrote: »
    Any word on Paypal refunds? I was under the impression the issue had been addressed, but I haven't seen any sort of refund on my Paypal history, so I'm wondering if there's an additional step that Paypal uh .. payers ... needed to take?

    If you haven't received either a refund or a voucher can you PM me the email you used to buy JP?
  • edited May 2011
    I imagine at this point this must be almost as annoying to the staff as it is for us still missing one or both!
  • edited May 2011
    Amy Lukima wrote: »
    If you haven't received either a refund or a voucher can you PM me the email you used to buy JP?
    I did already on the 12th (about the code)
  • edited May 2011
    Same here, but on the 11th. Just sent a new PM.
  • edited May 2011
    I received my voucher quite awhile ago (thank you!) and was wondering if it has an expiration date. I didn't see anything about it in the email and don't plan on using mine in the next month or so and would hate to lose it. Thanks!
  • edited May 2011
    PedsterUK wrote: »
    I did already on the 12th (about the code)

    yep already did.
  • edited May 2011
    Finally. i have received the voucher code via email. Thanks a lot :)
  • edited May 2011
    I'm just passing by to say I already received the refund. However the voucher I didn't received yet.
  • edited May 2011
    Refund: Yes, Voucher: No :\
  • edited May 2011
    No refund, no voucher :/
    BTW My Jurassic Park order is not on purchase history list. Is it ok?
  • edited May 2011
    I got my store credit code. Thanks Amy :)
  • edited May 2011
    still waiting for voucher...
  • edited May 2011
    Same.

    Got the refund some time ago, yet to receive my voucher.

    Thanks in advance :)
  • edited May 2011
    Sent you a PM with my email, Amy, still no refund to my PayPal account.
  • edited May 2011
    I'm still waiting on a voucher too, sent pm like a month ago now
  • edited June 2011
    WTH is happening with these vouchers. Im still waiting on it
  • edited June 2011
    Got the voucher, and Amy asked me how I'd like the refund, so that'll probably come soon too. Probably takes a few days for the transfer.
  • edited June 2011
    wow! Over a month and I still haven't gotten a voucher.
  • edited June 2011
    never got a mail with the voucher code!
    :-( :-(
    still waiting and already 4 emails sent asking for it.
  • edited June 2011
    Begs to differ if their server IP where they send email could be listed in some RBLs (Block Lists) - as some receive emails and some don't, still waiting for mine to a GMail address.

    I don't even get the newsletter etc.
  • edited June 2011
    PedsterUK wrote: »
    Begs to differ if their server IP where they send email could be listed in some RBLs (Block Lists) - as some receive emails and some don't, still waiting for mine to a GMail address.

    I don't even get the newsletter etc.

    That would be a good answer cept all telltale emaisl will be on same ip and no-one (least not enmass) have issues with getting the newsletter and purchase notifications.
  • edited June 2011
    Now starting into 2 months and still no refund.
  • edited June 2011
    I dont think i got my voucher i got the refund. But not so sure about the voucher. Is there any way for you to look it up?
  • edited June 2011
    I haven't got any voucher yet. It has been a month since the refund..
  • edited June 2011
    I received the gift code for a free game, but now I'm interested to use the Store Credit I asked (I replied to a Telltale Support e-mail saying that I want a refund by store credit.).
    I don't know how to use it.

    I'd like to use my store credit to preorder Puzzle Agent 2 (the offer that includes also Puzzle Agent 1).
    How can I do?
  • edited June 2011
    Just hope no one forgot about some of us who haven't gotten the free game voucher yet. ^^;
    Still here, waiting patiently. :)
  • edited June 2011
    Got the refund but the gift code is still on its merry way...
  • edited June 2011
    I have my voucher but I've yet to see my refund.
  • edited June 2011
    I'm still waiting for voucher too.
  • edited June 2011
    dude its been almost two months...whats so hard about writing a thirty dollar check and sticking it in the mailbox...im getting impatient here :/ i want me money!

    EDIT: Scratch that...i JUST got the check :P Thanks TTG! Fall can't be close enough :/
  • edited June 2011
    I also never received a voucher. I received the refund very shortly after the delay announcement, but I never received any further email with the voucher code. :confused:
  • edited June 2011
    I'm sorry but I have sent two PM's and have waited for several months for the voucher. I'm starting to get a little annoyed.
  • edited June 2011
    Still waiting on the refund...
  • edited June 2011
    Have spent a good while avoiding being annoying and just joining the chorus of "I havent got one yet" but.....well I haven't got one yet. Succesfully got the refund a few weeks back but still got no code. I don't mind waiting longer, it would just be good to get some communication as to how long we should expect to wait?
  • edited June 2011
    I got a refund, but no voucher still.......
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