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Episode 5 - House of Glass (Bug in Game, Download Patched Version to Fix)

gillnavisinghgillnavisingh
edited June 2011 in Back to the Future - Hints & Help
When Marty enters the house of Glass to find Emmett - after revealing to Officer Parker that she is the arsonist... and seeing Emmett and Citizen Brown inside the House of Glass

Nothing happens after the cutscene where the two Emmetts talk...

I can't get out of the house, i can't interact with anything, I'm trapped... :mad:

I'm supposed to open "The upstairs wall" because "The Downstairs wall" won't open.

But nothing happens, and i click everything, and use everything in my inventory...

What am I supposed to do right after I enter the House of glass?


MOD EDIT: This is a known game-breaking bug, please check in this support thread for the latest updates on a fix.

There is a working savegame at the start of the glass house here, and one at the end of the glass house section here.

Comments

  • Lauren1991Lauren1991
    edited June 2011
    Me too. I'm completely stuck. The hints tell me to look through the glass floor to figure out how to move the doors but like you I can't click on anything. Do you have a mac?
  • Hardy47Hardy47
    edited June 2011
    Hello!
    Yes I am stuck at this point too.
    If you got any help, pleasetell me.

    Kind regards
  • Sir CraigiusSir Craigius
    edited June 2011
    I seem to have the same problem. I hadnt found any dirt on Edna yet, just got the tickets and was told by the diver where Emmett was. Now Im trapped and nothing is clickable.
  • kaloo22bkaloo22b
    edited June 2011
    Same issue
  • LoneWolf1992LoneWolf1992
    edited June 2011
    Same here. I cant click on anything.
  • Lauren1991Lauren1991
    edited June 2011
    Sorry, just curious, do you all have Mac computers or Windows?
  • Sir CraigiusSir Craigius
    edited June 2011
    I have Windows 7.
  • Hardy47Hardy47
    edited June 2011
    I also have Windows 7
  • SestrenNKSestrenNK
    edited June 2011
    Windows 7, having the same problem. If there's stuff to click on, the game isn't recognizing it, and I can't leave the room either. Clicking on those panels only makes Marty move, nothing else. Restarting the game doesn't do anything for it.
  • Hardy47Hardy47
    edited June 2011
    Yes I also cannot use any panels.
  • MetaKnight2716MetaKnight2716
    edited June 2011
    I'm having the same problem. D:
  • dxdydxdy
    edited June 2011
    i also have windows 7 and not have any problem.... but i try now on laptop to test it....

    P.S.
    did you first done with Edna dirt before come to glass house?
  • MiaharpyMiaharpy
    edited June 2011
    I'm having the same problem, I can't click on ANYTHING and I got Vista. I can only click on the inventory and such. And I DID finished getting dirt on Edna before doing this...
  • Hardy47Hardy47
    edited June 2011
    yes we did so.
    where do you think we have to push the wall?
  • dxdydxdy
    edited June 2011
    on glass wall must have small panel which you must click.... waait i try to get screen when be there in game....
  • VetinariVetinari
    edited June 2011
    Doesn't work for me either. I see the panels, but there are no hotspots. Neither the panel, nor the glass floor, nor an exit. Totally stuck.
  • puzzleboxpuzzlebox Telltale Alumni
    edited June 2011
    Hi guys, this is a (pretty major) bug that's been discovered post-release.

    Seems it happens if you try to go into the glass house BEFORE you talk to the diver about Emmett's whereabouts.

    There's a savegame here that should help you get over the bug if you don't want to replay a chunk of the game.

    It would be great if you could post any further info about the glass house bug in this support thread. Thanks guys, Telltale are working on it right now and will release a patched version when it's sorted.
  • Sir CraigiusSir Craigius
    edited June 2011
    Yeah I did go into the glass house before there was a reason to actually. Marty just said it was empty and came back out again. I started over and this time only went in when prompted to and the bug didnt occur.
  • majorscudmajorscud
    edited June 2011
    I talked to the diver first, and I still got hit with the bug.
  • dxdydxdy
    edited June 2011
    here is right sequence of pushing handle on glass walls:

    push Handle on yellow wall
    enter in opened space and push Handle on blue wall
    exit and push Handle on yellow wall to close wall
    go down with stairs
    push Handle on red wall
    enter in opened space and push Handle on yellow wall
    enter in opened space and push Handle on yellow wall again to close wall
    enter in opened space and push Handle on green wall
    enter right in opened space and push Handle on red wall
    go back and push Handle on light blue wall
    go right in opened space to end of passage and trap door opening....
  • Don DraperDon Draper
    edited June 2011
    majorscud wrote: »
    I talked to the diver first, and I still got hit with the bug.

    Me too.
  • chemistx2chemistx2
    edited June 2011
    I talked to the Diver, AND I got the dirt on Edna, and still ran into the bug. Thanks for the link to a working game...
  • chemistx2chemistx2
    edited June 2011
    OK, so the downloaded file didn't work for me. I restarted, and did the glass house first thing before doing anything to dig Edna's dirt. All worked well, EXCEPT I was able to walk through a few walls about half-way through the puzzle?!
  • puzzleboxpuzzlebox Telltale Alumni
    edited June 2011
    chemistx2 wrote: »
    OK, so the downloaded file didn't work for me. I restarted, and did the glass house first thing before doing anything to dig Edna's dirt. All worked well, EXCEPT I was able to walk through a few walls about half-way through the puzzle?!

    Try this savegame, it's from the end of the glass house puzzle and should get you through.
  • jfrocks2002jfrocks2002
    edited June 2011
    I gave the dirt on edna to parker, talked to the diver, and got stuck - and I'm playing on a Mac
  • puzzleboxpuzzlebox Telltale Alumni
    edited June 2011
    jfrocks2002 wrote: »
    I gave the dirt on edna to parker, talked to the diver, and got stuck - and I'm playing on a Mac

    This savegame might help you, hope it works on a Mac.
  • chemistx2chemistx2
    edited June 2011
    Finished the game, no further issues. Nice job, guys!

    BTW, if you want to see how the game glitches on an old Dell running Win XP, drop me a line. I'm right up the road in Rohnert Park, and I still have the game saved at that point.
  • Hardy47Hardy47
    edited June 2011
    Hello dxdy!
    Yor desription does not work. I think there is a great bug in the game and there must be patch, asap.

    Kind regards.
  • dxdydxdy
    edited June 2011
    Hardy47 wrote: »
    Hello dxdy!
    Yor desription does not work. I think there is a great bug in the game and there must be patch, asap.

    Kind regards.

    this is only solve for puzzle....

    also if you have problem, use save game for fix...
  • lambdakokolambdakoko
    edited June 2011
    How can you get the dirt on her? I can't find anything...what did YOU do?
  • EmdilliciousEmdillicious
    edited June 2011
    How did you get the dirt on her? I talked to her but I can't find anything..how did YOU do it without the bug?
  • BrightSoulBrightSoul
    edited June 2011
    I'm stuck too.
    And there's another bug. If you use the phone helmet, you still have the option to talk to Edna even if she's been taken away by officer Parker.
  • dxdydxdy
    edited June 2011
    lambdakoko wrote: »
    How can you get the dirt on her? I can't find anything...what did YOU do?
    Emdillicious wrote: »
    How did you get the dirt on her? I talked to her but I can't find anything..how did YOU do it without the bug?

    1. go to future house (future furniture) and take flower from table, exit from house
    2. go to officer Parker stand and switch flowers (you take flower with record device)
    3. put this flower in future phone booth
    4. go to future house (future furniture), use panel on wall and press green button
    5. call future phone booth, pretend to be Carl Sagan and ask Trixie to call Edna
    6. Talk Edna and you got dirty secret
    7. go to future phone booth and take flower
    8. give flower to officer Parker
  • dxdydxdy
    edited June 2011
    BrightSoul wrote: »
    I'm stuck too.
    And there's another bug. If you use the phone helmet, you still have the option to talk to Edna even if she's been taken away by officer Parker.

    why you need to talk to Edna if you already know her secret? this dont have anything with game story
  • BrightSoulBrightSoul
    edited June 2011
    dxdy wrote: »
    why you need to talk to Edna if you already know her secret? this dont have anything with game story

    I mentioned it because it's something unusual that might have something to do with the bug of the glass house.

    OR

    It might be that the glass wall that's between Marty and the camera is preventing my clicks on the wall handler (?)
  • divisiontendivisionten
    edited June 2011
    Since the House of Glass bug has been officially quashed (download the patched BttF to play) I'm closing this thread.
This discussion has been closed.