I say we spread the word. Give a story tip to Kotaku, RockPaperShotgun, Destructoid etc. Post on Facebook or Twitter about the issues. Even post on this forum about issues more frequently and in more visible boards. This is unacceptable, but unless we bring notice to the issue, Telltale can keep it contained in their tiny little "support" forum where no PR damage can be done. Please spread the word and make sure we receive what we paid for.
@pinballfortress it looks like your order shipped on the 26th of June. I'll email our shipping company to try and get your customs number since you ordered using a non track-able method.
@pinballfortress it looks like your order shipped on the 26th of June. I'll email our shipping company to try and get your customs number since you ordered using a non track-able method.
That's great, although my order still says "Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info" so there was no way for me to know this. Was this all a computer error? Thanks for your help anyway, I'm reassured now.
That's great, although my order still says "Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info" so there was no way for me to know this. Was this all a computer error? Thanks for your help anyway, I'm reassured now.
Actually our shipping company hasn't been able to update shipping information. I'm emailing them to get information for people whose orders have not arrived yet.
I know this looks like a ridiculously huge error due to the amount of posts in the forums but only a handful of people didn't receive their orders and obviously the people who got their stuff right away aren't coming in to say so. That's not an excuse I'm just trying to put it into context. Once again, sorry this happened.
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That's great, although my order still says "Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info" so there was no way for me to know this. Was this all a computer error? Thanks for your help anyway, I'm reassured now.
Actually our shipping company hasn't been able to update shipping information. I'm emailing them to get information for people whose orders have not arrived yet.
I know this looks like a ridiculously huge error due to the amount of posts in the forums but only a handful of people didn't receive their orders and obviously the people who got their stuff right away aren't coming in to say so. That's not an excuse I'm just trying to put it into context. Once again, sorry this happened.