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back to the future problem

bigdamobigdamo
edited November 2012 in Shopping or Activation Support
hi could someone from tell tale help i have my free bttf first episode free start up page comes up i type in my email password but it says i dont own the game what gives could someneone please help thanks damien.

Comments

  • Amy LukimaAmy Lukima
    edited July 2011
    bigdamo wrote: »
    hi could someone from tell tale help i have my free bttf first episode free start up page comes up i type in my email password but it says i dont own the game what gives could someneone please help thanks damien.

    Hi,

    It looks like the order for the free episode didn't complete. Can you try going to telltalegames.com/bttf and clicking on the free episode banner?

    After you do that you can cancel the new download and login to the game.

    Thanks,

    Amy Lukima
  • MaxritmoMaxritmo
    edited November 2012
    hello ...

    I too have the same problem ...

    I have done several times the registration and change password but always gives me error ...
  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    Your order went through and the game is properly associated with your account. Please make sure you are logging in using the correct email address and password.
  • f430f430
    edited November 2012
    it doesnt work and im sure that i type the right email and passwd
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