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Store taken down in the middle of sale?

talechao999talechao999
edited July 2011 in Shopping or Activation Support
Hey, I meant to post this earlier, but I was out of the country at the time. So remember that special sale, I think it was for telltale's anniversary, it was supposed to run until like, early July, or something. Well, about 1-2 weeks after the sale was announced, I had my cart loaded up, from before, and I just got paid. I went to order it, and poof, everything in my cart was gone. And the Store disappeared! I still have a copy of what was in my cart as proof. I really liked that sale price too, I loaded my cart up with everything I could find. Is there going to be some making up of the lost time? Because about 3 weeks of sale time got chopped off. Even if not, when's the store coming back up? 1st of August? Because I really wanted that 90's Comic Con Tshirt.

Comments

  • SpatsSpats
    edited July 2011
    Correct me if I'm wrong, but are you saying that you put what you wanted in your cart at the beginning of the sale and then 1-2 weeks later you tried to order it but it was gone? If so, then it's possible that it's not that the store was taken down, but that all of the items that you had simply sold out in the passing time, as the majority of the items in the store sold out very quickly. Could you still access the empty store or could you not access it at all?
  • Macfly77Macfly77 Moderator
    edited July 2011
    Spats is probably right, as the store was always accessible for me too.
    Telltale took advantage of the sale to reduce their inventory as much as possible as they were moving to a larger warehouse and the store lost items daily as they sold out, leaving only games by the end of the sale.
    They will probably add merchandise back to the store when the move is complete (according to the banner at the top of the store's homepage, they are planning to start shipping again on August 1), but the sale prices are most likely gone until... their 8th anniversary sale?
    Also note that not all items will come back as Alan posted the following comment in the blog post announcing the 7th anniversary date:
    "We're discontinuing a bunch of these items and clearing out our warehouse. And of course, celebrating our 7th Anniversary!"
  • talechao999talechao999
    edited July 2011
    Ah, I didn't see that part. But no, I couldn't get to the store at all. It's okay, i'm a bit disappointed, but it's my fault for waiting. I just hope they still have the items I wanted when they get back, even if I do have to pay regular price for them.
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