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Issue-51373

Nice BoatNice Boat
edited August 2011 in Shopping or Activation Support
Hello, I have not been replyed about my problem, so, I quote it here.
Hello Telltale, my last order have arrived at my home two days ago, today I open the package and I see that, one of the games, Bone: The Great Cow Race, it is damaged (not the disc, but the box and paper).

I don't know how to explain, but it has like a cut at the back of the box, which seems really horrible. If you wanted to I can take a photo.

So I'm writing to you requesting a solution about that, any chance of an exchange or something?

Comments

  • Amy LukimaAmy Lukima
    edited August 2011
    We must be in your trash, here's the message we sent:

    From:
    To: .com>
    Subject: Re: My last purchase
    Date: August 2, 2011 11:24 am

    Hi D

    I'm sorry about that issue. I've ordered the disc to be reshipped to you (I can't send only the box).

    Ferenc
  • Nice BoatNice Boat
    edited August 2011
    I see, thanks, I don't know how, but I don't recive any mails from you never, only when I bought something.

    I'm searching my August 2 mails and I don't see any TG mail, it is really weird :s

    However, I wanna tell you I'm very happy with your service, and I want to thank you for your solution, thank you guys.
This discussion has been closed.