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"Your order has been submitted..."

andrechtinandrechtin
edited September 2011 in Shopping or Activation Support
Hello!
Three months ago I made an order (its number #600130738011293| Placed June 6, 2011). In section "purchases" this order is marked with the following words "Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info."
I would like to know if there are any problems with the order? Please, let me know.
Thanks.

Comments

  • Macfly77Macfly77 Moderator
    edited September 2011
    What was in your order?
    Some items (not sure which ones, but at the very least, the Sam & Max season 2 disc) have been out of stock for a few months and should be back in stock as early as next week.
  • Amy LukimaAmy Lukima
    edited September 2011
    andrechtin wrote: »
    Wallace & Gromit's Grand Adventures + Collector's DVD

    Tales of Monkey Island Season + Standard DVD

    Because the answer to this includes financial information please email support@telltalegames.com
  • andrechtinandrechtin
    edited September 2011
    Wallace & Gromit's Grand Adventures + Collector's DVD

    Tales of Monkey Island Season + Standard DVD


    And now no this games in the "Your Games"
  • Macfly77Macfly77 Moderator
    edited September 2011
    You should probably open a support ticket.
    Just send an e-mail to support@telltalegames.com.
  • andrechtinandrechtin
    edited September 2011
    The official answer I did not get
  • Amy LukimaAmy Lukima
    edited September 2011
    andrechtin wrote: »
    The official answer I did not get

    What was your ticket number? I remember responding to this. Please check your spam and trash.
  • andrechtinandrechtin
    edited September 2011
    I checked my mail, but there was no respond. I sent one more letter and received an automatic answer (issue-52808).
    I'm waiting for your answer. Thanks.
  • Amy LukimaAmy Lukima
    edited September 2011
    andrechtin wrote: »
    I checked my mail, but there was no respond. I sent one more letter and received an automatic answer (issue-52808).
    I'm waiting for your answer. Thanks.

    Pm'ing you a copy of the email.
This discussion has been closed.